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Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki Available Roles
    • Sign In
    • Eastern Europe Continuity Plan
    • Guest Accounts - Review Access
    • -Web Services
      • +CONNECT Center
      • -Subscription Services Portal
        • +Subscription Services Portal Overview
        • -User Management 2.0
          • New Administrator's Guide
          • +Managing Users
          • Managing Fulfillment Contacts
          • Managing Groups
          • How to Create Entitlement Groups
          • Managing Domains
          • Managing Roles
          • Available Roles
          • Auto Approval set-up
          • Bulk Operations 2.0
          • Fulfillment Contact Admin Workflow
          • +Technical Solutions
          • Changing/Adding Account Admin
          • How to update your Bentley profile information
          • Difference between fulfillment contacts and administrators
          • What's New in Bentley's IMS and User Management?
          • Unlocking a User Account
          • User Management Portal Technical Requirements
          • Multi-Factor Authentication
        • +Entitlement Management
        • +Roles and Permissions (Role-Based Access Control or RBAC)
        • +Service Request Manager
        • +Software Downloads
        • +Subscription Analytics
        • Software Administration
        • +Virtualized Environments
        • Enterprise License Subscription (ELS) Eligibility List
      • +Bentley Cloud Services Overview
      • Account Status: ON HOLD
      • How to check the status of Bentley Cloud Services
      • We didn't recognize the email address or password you entered
    • +SES Activation
    • +CONNECTION Client
    • +CONNECT Advisor
    • +Federated Identity
    • +SELECTserver based Activation
    • +Pre-SELECTserver Based Activation
    • +Product-Specific Licensing
    • Understanding why you received a TL Invoice
    • Working from Home using Bentley Licensing
    • +Licensing Workflow
    • How to leave a Product Review
    • +Serviços ProjectWise 365
    • About Bentley Trust Licensing
    • Customer Number, Account Number, Entitlements, Users
    • How to delete Bentley account and all related data
    • Support for non-Bentley technologies utilized by Bentley products
    • Support for V8i applications after December 31st, 2021
    • +Support Homepage - Localized
    • What you need to know/request when consolidating Accounts

    Available Roles

    What is the purpose of this information?

    Roles are assigned by the Account Administrator or the Co-Administrator to provide each Registered User with specific access to Services.  Below is a list of certain Administrative roles within User Management:

    *Please note: While it is not a role that is listed on the "Modify Roles" list, a Fulfillment Contact is the person at an Organization who receives a notification of any new or updated license/entitlements from Bentley. The new User Management interface that was made available at the end of August, 2020, now allows any Fulfillment Contact, Account Administrator, or Co-Administrator to add or remove a Fulfillment Contact.  It is up to each Organization to manage the Fulfillment Contact list. 

     

    Account Administrator: Organization's primary administrator assigned to add users, modify the role(s) of all existing users, manage software licenses, create / edit / delete projects.

    • Add users
    • Approve User Registration requests (Pending Approvals)
    • Add or modify email domains related to your organization (claim ownership & Auto-Approve)
    • Modify roles of all users
    • Assign users to groups 
    • Create groups 
    • Lock/Unlock user's Sign In access 
    • Remove users associated to your organization
    • Manage projects
    • Access to Subscription Analytics
    • Access to Entitlement Management 

    Co-Administrator: Administrator assigned to add users, modify the role(s) of existing users,  manage software licenses, and create / edit / delete projects.

    • Add users (except Account Administrators)
    • Approve User Registration requests (Pending Approvals)
    • Modify roles of all users (except Account Administrators)
    • Assign users to groups 
    • Create groups
    • Lock/Unlock user's Sign In access (except Account Administrators)
    • Remove users associated to your organization (except Account Administrators)
    • Manage projects
    • Access to Subscription Analytics reporting
    • Access to Entitlement Management license management 

    Group Administrator: Manage all users

    • Add users
    • Assign users to group(s) all users
    • Create groups
    • Lock/Unlock user's Sign In access for all users 

            Other available roles:

    • CONNECT Services Admin - Access the organization's CONNECTED Project Dashboard data, create and edit Connected Projects. 

    • Product Delivery - Download - Download Bentley software from Software Downloads based on the organization's subscription and entitlement. This role is also required in order to receive application  updates through the CONNECTION Client

    • Product Delivery - DVD - Request a DVD of Bentley software from Software Downloads based on the organization's subscription and entitlement

    • LEARNserver Instructor - Assigned to Instructors of Bentley classes

    • LEARN Training Administrator - Create, manage, and assign learning to users within your organization, and add users via the LEARNserver

    • Bentley Developer Network - Download - Allows users to download additional content from the Software Downloads including code and SDK's (requires "Product Delivery - Download" role)

    • Beta Software Invite - Access to pre-release of some or all capabilities of a software product or service, made available to organizations for feedback, evaluation, and planning purposes (requires "Product Delivery - Download" role)

    • Beta Software Test Program - Access to pre-release of some or all capabilities of a software product or service, made available to organizations for feedback, evaluation, and planning purposes (requires "Product Delivery - Download" role

      Sunsetting:

    • License Manager - Manage legacy Bentley software licenses (pre-XM only) and view hosted or deployed licensing key(s) via License Manager (Wiki)

    • License Manager - Home Use - Manage legacy Bentley software licenses (pre-XM only), view hosted or deployed licensing key(s), and generate a home usage license via License Manager (Wiki)

    See Also

    Managing Roles

    Other Language Sources

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    • Roles
    • Available Roles
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    • History
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    • Cancel
    • Glenn Fernandes Created by Bentley Colleague Glenn Fernandes
    • When: Wed, Oct 14 2020 3:33 PM
    • Jacek Majda Last revision by Bentley Colleague Jacek Majda
    • When: Mon, Feb 27 2023 4:17 AM
    • Revisions: 15
    • Comments: 0
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