What is collected

The following usage data is collected by Subscription Entitlement Service-based products and reported to Bentley:

• Ultimate (Hierarchy/Organization) ID
• Unique identifier for process ID
• Unique identifier for Bentley login (not email address)
• Machine name
• User name
• Product ID
• License feature string (if applicable, e.g. water products)
• Product version
• ProjectWise Project ID (if associated with a registered project on CONNECT Center)
• One-minute heartbeats (if live) or start and stop times (if offline)
• Entitlement country
• Usage type (i.e. production/trial)

Why it is collected

The information is used for billing purposes and the generation of usage reports on the Subscription Analytics Portal.