All products listed with 500 available licenses for Non-SELECT users


Product(s):License Management Tool
Area:Licensing

Problem Description

License Management Tool shows incorrect information for Non-SELECT users in the License Checkout tab - listed are all products with "500" as the amount of available licenses for each of the products.

Checkout tab in License Management Tool showing incorrect licenses

Steps to Resolve

This is a known recent issue related to User Interface only and has no impact to licensing activation. Development is actively working on the fix to allow covered license quantities to be listed as they previously were in the License Management Tool.

The incorrect information is only displayed in the License Management Tool, while the actual number of owned licenses did not change and is correct on our license server all the time.

This means that you are not able to activate neither more licenses than you own nor any licenses that are not owned by you.