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Licensing, Cloud and Web Services Wiki All products listed with 500 available licenses for Non-SELECT users
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    All products listed with 500 available licenses for Non-SELECT users

    Product(s): License Management Tool
    Area: Licensing

    Problem Description

    License Management Tool shows incorrect information for Non-SELECT users in the License Checkout tab - listed are all products with "500" as the amount of available licenses for each of the products.

    Checkout tab in License Management Tool showing incorrect licenses

    Steps to Resolve

    This is a known recent issue related to User Interface only and has no impact to licensing activation. Development is actively working on the fix to allow covered license quantities to be listed as they previously were in the License Management Tool.

    The incorrect information is only displayed in the License Management Tool, while the actual number of owned licenses did not change and is correct on our license server all the time.

    This means that you are not able to activate neither more licenses than you own nor any licenses that are not owned by you.

    • License Management Tool
    • 500
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    • Jacek Majda Created by Bentley Colleague Jacek Majda
    • When: Fri, May 28 2021 2:16 PM
    • Jacek Majda Last revision by Bentley Colleague Jacek Majda
    • When: Wed, Jun 2 2021 11:40 AM
    • Revisions: 5
    • Comments: 0
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