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Licensing, Cloud and Web Services Wiki How to delete Bentley account and all related data
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    How to delete Bentley account and all related data

    Problem Description

    Currently there is no built-in feature in the user profile to delete the Bentley account and all related/personal data from our servers.

    Steps to Resolve

    Note: If you just want your user profile to be removed from the account, contact your Account Admin/Co-Admin to remove it in the User Management. Navigate here to read how to find your Account Admin.

    Contact us or log a Service Request on the Service Request Manager for assistance.

    Depending on the account configuration, e.g. if the user profile is affiliated with a Bentley account (ultimate) or not, the steps to resolve may differ. Currently, in either case, this needs to be resolved by the support team.

    See Also

    Bentley Privacy Statement

    How do I find my Administrator?

    Managing Users - Delete Users

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    • delete account
    • data protection
    • delete user
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    • Jacek Majda Created by Bentley Colleague Jacek Majda
    • When: Fri, Jun 4 2021 11:16 AM
    • Sylvia H. Last revision by Bentley Colleague Sylvia H.
    • When: Fri, Jan 20 2023 10:56 AM
    • Revisions: 12
    • Comments: 0
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