When attempting to sign into CONNECTION Client, the following error occurs:
Script ErrorAn error has occurred in the script on this pageError: 'Promise' is undefined
Otherwise, a "Connection Failure" message displays but never completes.
Several Bentley servers utilize a security certificate signed by Let's Encrypt. Let's Encrypt certificates are signed by R3 which in turn is signed by ISRG Root X1 as described in the following explanation from Let's Encrypt. If ISRG Root X1 is not trusted, some of our security certificates will not be either. Following is an explanation for the transition to ISRG Root since Let's Encrypt was previously signed by a different root certificate authority.
Have IT confirm ISRG Root X1 is listed in the Trusted Root Certification Authorities list in the Certificate snap-in for Microsoft Management Console.