Licensing, Cloud and Web Services Wiki How is usage calculated?

How is usage calculated?

Usage is determined by counting the total number of unique machines that access an application during each 10-minute interval throughout the day. The highest number of machines accessing an application during any one 10-minute interval during the quarter is the peak usage. Intervals are based on the GMT time zone.

The first partial interval of software usage is not counted. As shown in the example below, counting begins in the second interval of use (not in the #2 interval). Each interval thereafter where the device is in use, is counted.

Screenshot showing intervals and how usage is calculated

In the above example, there are three machines accessing Bentley applications. We see usage occurring at the same time on all three machines during the #4 interval. If this hour were to be representative of the machines’ overall usage for the month, the “peak” would be three machines, assuming machines accessed the same application (license).

In the above example:

On machine 1 an application was started between 9:00 and 9:10, and ended between 9:50 and 10:00.

Usage for Machine 1 will be recorded in the usage reports with "Interval start" as 09:10 (since the first interval is removed) and with "Interval end" as 9:50 (since usage ended before 10:00).
On machine 2 an application was started between 9:20 and 9:30, and ended between 9:40 and 09:50.

Usage for Machine 2 will be recorded with "Interval start" as 09:30 and with "Interval end" as 09:40.
On machine 3 an application was started between 9:20 and 9:30, and ended between 9:30 and 09:40.

Usage for Machine 3 will be recorded with "Interval start" as 09:30 and with "Interval end" also as 09:30.

Note that despite overall usage on Machine 3 may be less than 10 minutes, the usage was recorded in two different intervals (#3 and #4), hence after the first usage interval (#3) is disregarded, the following interval (#4) is counted. In such scenario the "Interval start" and "Interval end" are recorded with the same time, yet there is 10-minute usage recorded.

NOTE:

If a product was used (started and ended) within any one interval only i.e. between 9:12 - 9:16 AM, then usage reports will not display any usage because the first usage interval is removed.
Checked out licenses record 24/7 usage of the application until the license has been checked in. For more details about checkouts, see: License Checkouts
For SELECT or Open Access users using a deployed license server, daily usage is recorded on 1 Hour intervals - by calendar hour, i.e. 1:00-1:59, 2:00-2:59, 3:00-3:59 etc..

FAQ

Which programs are impacted by this calculation method?

This calculation method is now used for all SELECT and Cloud Service Subscription term licenses. Usage for the Enterprise License Subscription (ELS) is calculated by the calendar day.

How can I take advantage of 10-minute intervals?

To take advantage of the 10-minute interval, organizations must utilize either the Subscription Entitlement Service or a hosted SELECTserver. Organizations utilizing a locally deployed SELECTserver will have peak usage determined by the
calendar-hour interval.

How is usage recorded for legacy applications?

Legacy applications, which were replaced / consolidated with newer applications (that incorporated the functionality of the legacy applications they replace), record usage as their corresponding replacement application.

Can I use more licenses than I have on one computer at the same time?

Simultaneous use of both - multiple instances and different versions of your license on the same computer will record the use of only one license (valid for Hosted and SES licensing, but not Deployed).