Installation canceled by user message when applying updates


 Product(s):CONNECTION Client
 Area:Installation

Error or Warning Message

When attempting to apply updates advertised in CONNECTION Client, the installation fails with the following error:
Installation canceled by user

Explanation

CONNECTION Client uses the Background Intelligent Transfer Service (BITS) service to download installers. If this service is not running, CONNECTION Client will fail to retrieve them.

How to Avoid

  1. Open the Windows Start menu, and do a search for Services.
  2. In the Services window that appears, ensure Background Intelligent Transfer Service is running.
  3. If not running, attempt to start it.

Other Language Sources

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