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Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki New Administrator's Guide
    • Sign In
    • Eastern Europe Continuity Plan
    • Guest Accounts - Review Access
    • -Web Services
      • +CONNECT Center
      • -Subscription Services Portal
        • +Subscription Services Portal Overview
        • -User Management 2.0
          • New Administrator's Guide
          • +Managing Users
          • Managing Fulfillment Contacts
          • Managing Groups
          • How to Create Entitlement Groups
          • Managing Domains
          • Managing Roles
          • Available Roles
          • Auto Approval set-up
          • Bulk Operations 2.0
          • Fulfillment Contact Admin Workflow
          • +Technical Solutions
          • Changing/Adding Account Admin
          • How to update your Bentley profile information
          • Difference between fulfillment contacts and administrators
          • What's New in Bentley's IMS and User Management?
          • Unlocking a User Account
          • User Management Portal Technical Requirements
          • Multi-Factor Authentication
        • +Entitlement Management
        • +Roles and Permissions (Role-Based Access Control or RBAC)
        • +Service Request Manager
        • +Software Downloads
        • +Subscription Analytics
        • Software Administration
        • +Virtualized Environments
        • Enterprise License Subscription (ELS) Eligibility List
      • +Bentley Cloud Services Overview
      • Status Dashboard
      • Account Status: ON HOLD
      • We didn't recognize the email address or password you entered
    • +SES Activation
    • +CONNECTION Client
    • +CONNECT Advisor
    • +Federated Identity
    • +SELECTserver based Activation
    • +Pre-SELECTserver Based Activation
    • +Product-Specific Licensing
    • Understanding why you received a TL Invoice
    • Working from Home using Bentley Licensing
    • +Licensing Workflow
    • How to leave a Product Review
    • +Serviços ProjectWise 365
    • About Bentley Trust Licensing
    • Customer Number, Account Number, Entitlements, Users
    • How to delete Bentley account and all related data
    • Support for non-Bentley technologies utilized by Bentley products
    • Support for V8i applications after December 31st, 2021
    • +Support Homepage - Localized
    • What you need to know/request when consolidating Accounts

    New Administrator's Guide

    As Administrator, you are the central contact for your organization's users, for User Management, and Entitlement Management (licensing), and Subscription Analytics. 

    • Users can see a list of current administrators and co-administrators , see the following WIKI - How are you CONNECTED?  

    Consider having a co-administrator to be able to action things in your absence. This can be done in User Management by assigning a co-administrator role to an existing user. For details, see: Managing Roles

    Understanding Bentley's licensing Philosophy 

    Bentley's licensing philosophy, Trust Licensing, is centered on ensuring that users are never deprived of access to their mission critical software when it is needed. This approach means that licensing never gets in the way of users getting productive work done. This licensing philosophy was built upon the feedback from Bentley's accounts who indicated their number one priority was ensuring that software access was never a barrier to meeting their deadlines. 

    • By default, all user at an organization have access to all licenses associated to that organization, limited by their entitlement country. 
    • In regards to allowing access to licenses, every organization is different; What might make sense to a large organization may not make sense for a small organization. 
    • Granting or denying users the ability to download applications is a form of usage control.

    Bentley's Licensing Model, Subscription Entitlement Service licensing 

    Trust licensing remains the core philosophy implemented by CONNECT Licensing, but provides many addition capabilities that will allow organization administrators to better manage their license usage. Many of the capabilities included in CONNECT Licensing are based on direct feedback from our users.  Some of these capabilities include: 

    • Enhanced visibility of license usage for both end users and administrators
    • Administrative tools to manage the access to application and the use of Term Licenses
    • Improved license security to ensure licenses are not used without authorization
    • Improved reporting, including User and Project level insights 

    CONNECT Licensing will provide a near-real-term licensing experience that will provide enhanced administrative management tools while not sacrificing the flexibility and reliability of the Bentley Trust Licensing philosophy. 

    CONNECT Licensing integrates a new CONNECT License Client with Bentley's Identity Management System (IMS).  This means that license keys will no longer be used to activate Bentley software and they will be replaced by a user's log-in (IMS) credentials.  If a user leaves the company, they can be removed from your account and will no longer have access to your licenses. 

    Using log-in credentials to license your Bentley software also provides the ability to deliver near-real-time reporting of usage including insight into who is currently using licenses.  Alerts can be displayed at the time a license is used to notify end users when they may exceed your pool of perpetual licenses and notifications can be sent to account administrators if a user is about to use a Term License.

    To realize the benefits of CONNECT Licensing an internet connection is required.  Offline usage of Bentley software is still supported in the CONNECT License Client, however, if offline usage occurs users will not be able to take advantage of CONNECT Licensing license management capabilities.  Having a near-real-time connection is a prerequisite to providing users with tools to manage usage.

    For more information, see:

    Understanding the Subscription Entitlement Service (SES) Workflow

    SES Activation

    Subscription Services Portal

    What is User Management?

    Bentley, like most software vendors, is  moving towards a user based, cloud based, subscription based licensing.  User Management is pivotal to ensuring that users have access to the correct licenses. User Management includes - 

    • Maintaining user data (adding & Deleting Users)
    • Maintaining user roles (controls user's ability to Download / Manage Groups)
    • Maintaining Fulfillment Contacts (controls who gets Fulfillment documents and invoices)
    • Maintaining Domains (claim ownership of your email domain /  approve new users associated to your account) 

    You should strive to keep your information under User Management current  - This include proactively adding new users as people join your organization, and removing users as they leave your organization. 

    • Potentially, any user linked to your account has access to all licenses linked to your account.
    • Having a shared login (multiple users using the same generic credentials) is discouraged, There is no way to control usage at a user by user level if everyone is using the same login.

    NOTE:

    Users can only be associated to a single account and they use their login to access the licensing associated to their account.

    For more information, see:

    User Management 2.0

    Managing Fulfillment Contacts

    What is Entitlement Management?

    Entitlements is just another way of saying licenses. As a site administrator, you control who has access to entitlements through the entitlement management portal. Capabilities include setting up license alerting, enabling or disabling access to specific licenses 

    Currently Bentley only supports two license models - 

    Subscription Entitlement Service licensing (interchangeably called "CONECT Licensing") 

    Subscription Entitlement Service licensing is Bentley's current license model. Subscription entitlement service-based licensing functions by logging into a desktop client, CONNECTION Client. the Bentley licensing tool then proceeds to fetch a policy from Bentley so that it knows what applications the end user is entitled to run. 

    Restricting license Usage

    Since Subscription Entitlement Service licensing  is a real-time based licensing model, it is possible to restrict usage by individual user or entitlement group (which is a group of users defined under User Management). 

    It is also possible to set up license alerts to alert users when they are about to exceed an administrator defined usage .threshold 

    SELECTserver based licensing 

    SELECTserver-based licensing is the older of the two licensing models, no new products have been released that utilize SELECTserver based licensing for several years. SELECTserver-based licensing has been depreciated, and monetized. 

    Select server-based licensing is not a real time licensing model; The actual application doesn't ping a server in real time for permission to run, rather usage has recorded locally and is transmitted previously accrued usage is transmitted on the following day. Because of this, it is not possible to restrict usage of SELECTserver based applications (and basically anyone having the server name and site activation key has access to an accounts license. 

    For select server-based licensing, the main interface is the license management tool, into which the server name and site activation key are interred proxy settings can be answered 

    Select server-based licensing functions by giving the application a server name inside activation key with which to retrieve a license.

    For more information, see:

    Entitlement Management

    What is Subscription Analytics? 

    When you have questions about your account's usage, this is where you would go to find the answers. 

    Subscription Analytics allows you to monitor the versions of the applications your users use, and the frequency those users access your account's licenses.

    Summary of reports

    Earned Value Discount

    Bentley’s Earned Value Discount (EVD) offers you the opportunity to save with three discounts components: volume, version, and the Enterprise License Subscription (ELS).  The Earned Value Discount  report allows you to check your EVD status and see how to maximize your discount.

    Usage Details

    Displays the machine, Windows user, and IMS user together down to the 10-minute interval in which an application was used. All usage for the last 90 days is included. The times are in UTC.

    Visa Consumption

    Counts the quantity of Passports and Visas consumed per quarter. Only production usage beginning May 1st 2019 is included.

    CONNECTION Client inventory

    Inventories your machines based upon their CONNECTION Client usage. Only production usage for the past sixty days is included.

    E365 Usage

    Shows your application usage and spend specific to the E365 billing program. This report defaults to the current quarter. All usage beginning with 2019 Q4 is included.

    Alert history

    Shows a history of all in-product SES licensing alerts in the ensuing user action is configured in entitlement management

    Activation Key Audit

    View which activation key each machine is using to activate Bentley product.

    SELECTserver usage fee

    This report shows how much accounts will be charged per quarter for not using current software.

    Cloud Service Usage

    How long each cloud service was in used by day.

    Realtime Usage

    The quantity of Connected users currently using Connect Edition applications.

    Activation Key Mappings

    Allows you to map your SELECTserver Custom Activation Groups to new Allocation or Entitlement Groups.

    Data Export

    Export the raw data underlying most of the Subscription Analytics reports for ad hoc analysis. You may export as far back two years (maximum 3 month chunks) and all usage is included.

    Entitlement Exceptions

    The application entitlement exceptions as configured in Entitlement Management for countries, entitlement groups, and users. Only applications with at least one user or group exception will be listed here.

    For more information, see:

    Subscription Analytics

    Other Language Sources

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    • Administrator Guide
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    • Brian D., User Success Support Created by Bentley Colleague Brian D., User Success Support
    • When: Wed, Dec 22 2021 4:56 PM
    • Jacek Majda Last revision by Bentley Colleague Jacek Majda
    • When: Wed, Aug 17 2022 10:58 AM
    • Revisions: 8
    • Comments: 0
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