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Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki Upgrade from Hardware lock (dongle) to CONNECT licensing
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    • Eastern Europe Continuity Plan
    • Guest Accounts - Review Access
    • +Web Services
    • +SES Activation
    • +CONNECTION Client
    • +CONNECT Advisor
    • +Federated Identity
    • +SELECTserver based Activation
    • +Pre-SELECTserver Based Activation
    • +Product-Specific Licensing
    • Understanding why you received a TL Invoice
    • Working from Home using Bentley Licensing
    • -Licensing Workflow
      • License Flowchart for Subscription Entitlement Service (SES) and legacy SELECTserver
      • +Understanding the Subscription Entitlement Service (SES) Workflow
      • +Licensing Announcements
      • Upgrade from Hardware lock (dongle) to CONNECT licensing
      • What you need to know/request when splitting your Account
    • How to leave a Product Review
    • +Serviços ProjectWise 365
    • About Bentley Trust Licensing
    • Customer Number, Account Number, Entitlements, Users
    • How to delete Bentley account and all related data
    • Support for non-Bentley technologies utilized by Bentley products
    • Support for V8i applications after December 31st, 2021
    • +Support Homepage - Localized
    • What you need to know/request when consolidating Accounts

    Upgrade from Hardware lock (dongle) to CONNECT licensing

    Bentley no longer supports hardware lock-based versions after December 31, 2021. All dongle-based versions will be treated as "V8i SELECTseries 10" according to Bentley's Support Policy.

    If you have already renewed your contract and it includes HWL licenses, please request the upgrade to CONNECT Edition.

    SELECT users

    If you have received a renewal quote that includes HWL licenses, please contact your Renewal Representative (see the How to request the upgrade? section below) and request they upgrade them to CONNECT Edition.

    If your contract has a January 1, 2022 or later renewal date, you would have automatically received a quote for the CONNECT Edition equivalents of your licenses.

    ELS users

    Your usage will be reviewed at reset time. If you are already using CONNECT Edition software, no further action is required. If you are still using dongle-based versions, you will need to upgrade them to CONNECT Edition prior to your ELS renewal. Your Enterprise Renewal Representative will provide you a quotation that includes both your ELS standard usage and the fees associated to move those licenses to your Enterprise License Subscription contract. Please contact your ELS Renewal Representative if you have any questions - see the How to request the upgrade? section below.

    E365 users

    If you are still using hardware lock-based versions, you will need to upgrade to CONNECT Edition. There is no cost associated for you to move old versions to CONNNECT Edition. Please contact your Enterprise Success Manager or Enterprise Renewal Representative with your request or if you have any questions - see the How to request the upgrade? section below.

    How to request the upgrade?

    Follow the steps below.

    1. Contact your Bentley representative.
      You can also reach us by submitting a Service Ticket and requesting the migration to CONNECT Edition. Make sure to select the following details:

      • Category: Account
      • Problem area 1: Product/Subscription adjustment
      • Problem area 2: Crossgrade
    2. After the upgrade process is finished, you will be notified by email by a Bentley colleague.

    3. Then, get started by downloading, and installing the latest CONNECT Edition of the application.

    4. As soon as the CONNECT Edition license is available for you, make sure to follow the steps in enabling alerts and creating groups fully controlling access: Click here to read about the Subscription Entitlement Service workflow.

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    Deutsch

    • upgrade
    • dongle
    • hardware lock
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    • Jacek Majda Created by Bentley Colleague Jacek Majda
    • When: Wed, Mar 9 2022 6:17 AM
    • Jutta Eisenhauer Last revision by Bentley Colleague Jutta Eisenhauer
    • When: Thu, Jul 28 2022 8:48 AM
    • Revisions: 8
    • Comments: 0
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