Bentley no longer supports hardware lock-based versions after December 31, 2021. All dongle-based versions will be treated as "V8i SELECTseries 10" according to Bentley's Support Policy.
If you have already renewed your contract and it includes HWL licenses, please request the upgrade to CONNECT Edition.
If you have received a renewal quote that includes HWL licenses, please contact your Renewal Representative (see the How to request the upgrade? section below) and request they upgrade them to CONNECT Edition.
If your contract has a January 1, 2022 or later renewal date, you would have automatically received a quote for the CONNECT Edition equivalents of your licenses.
Your usage will be reviewed at reset time. If you are already using CONNECT Edition software, no further action is required. If you are still using dongle-based versions, you will need to upgrade them to CONNECT Edition prior to your ELS renewal. Your Enterprise Renewal Representative will provide you a quotation that includes both your ELS standard usage and the fees associated to move those licenses to your Enterprise License Subscription contract. Please contact your ELS Renewal Representative if you have any questions - see the How to request the upgrade? section below.
If you are still using hardware lock-based versions, you will need to upgrade to CONNECT Edition. There is no cost associated for you to move old versions to CONNNECT Edition. Please contact your Enterprise Success Manager or Enterprise Renewal Representative with your request or if you have any questions - see the How to request the upgrade? section below.
Follow the steps below.
Contact your Bentley representative. You can also reach us by submitting a Service Ticket and requesting the migration to CONNECT Edition. Make sure to select the following details:
After the upgrade process is finished, you will be notified by email by a Bentley colleague.
Then, get started by downloading, and installing the latest CONNECT Edition of the application.
As soon as the CONNECT Edition license is available for you, make sure to follow the steps in enabling alerts and creating groups fully controlling access: Click here to read about the Subscription Entitlement Service workflow.