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Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki CONNECTION Client start up panel pops up frequently
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    • Eastern Europe Continuity Plan
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      • CONNECTION Client start up panel pops up frequently
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    CONNECTION Client start up panel pops up frequently

    Problem :

    CONNECTION Client start up panel popping up frequently while launching it. Even if you click on option Do not show again the below pop up will reappear, once you restart the CONNECTION client.

    Solution : 

    We need to do changes in Registry Editor.  Windows Registry Editor Version 5.00

    Below are the troubleshooting steps needs to be followed: 

    1. Click on Start and type Registry Editor.

    2. Locate Path : [HKEY_LOCAL_MACHINE\SOFTWARE\Bentley\BentleyDesktopClient\Install]

    3 . This needs to be set as "OnboardingShown"="True" 

    Note - You might need to take help of your IT administrator to do the above changes.

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    • Connection Client
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    • Divyani Pardeshi Created by Bentley Colleague Divyani Pardeshi
    • When: Fri, Apr 22 2022 4:13 AM
    • Brian D., User Success Support Last revision by Bentley Colleague Brian D., User Success Support
    • When: Tue, Oct 11 2022 2:38 PM
    • Revisions: 7
    • Comments: 0
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