Problem

Bentley licensing tool does not show user login information and gives server mode error 

1. Open the Windows Start menu, and do a search for Command Prompt.  

1. Right-click on the Command Prompt search results, and select "Run as administrator" from the contextual menu as shown in the attached screenshot named "Command Prompt."
2. In the window that appears, enter the following command, including the --clear at the end as shown in the attached screenshot named "ServerModeSetup":
   "%CommonProgramFiles%\Bentley Shared\CONNECTION Client\LicService\Bentley.Licensing.ServerModeSetup.exe" --clear
3. If successful, you should receive the following message as shown in the screenshot:
   Server mode settings cleared. Connect licensing will run in normal mode