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Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki SELECTserver Gateway error 1067
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    • Eastern Europe Continuity Plan
    • Guest Accounts - Review Access
    • +Web Services
    • +SES Activation
    • +CONNECTION Client
    • +CONNECT Advisor
    • +Federated Identity
    • -SELECTserver based Activation
      • Understanding the (Legacy) SELECTserver Workflow
      • +Deployed SELECTserver Application Usage TechNotes and FAQs
      • Activating Against SELECTserver OnLine (a Bentley hosted server)[TN]
      • Activating Applications Using SELECTserver Based Licensing as a non-SELECT User
      • Activating Non-Licensed Trial Mode Software
      • Activation of Client Side Products and Registry Basics
      • Client Check In and Out Instructions for XM and Higher [TN]
      • Importing a Checked Out License (XML file) for XM and Higher [TN]
      • Disconnected Mode [FAQ]
      • Generating a License Debug Log
      • +License Management Tool
      • Product Activation [FAQ]
      • Product Activation Modes of Behavior
      • Renewal Process for All Licensing
      • Server does not support this Activation Key
      • Troubleshooting Product Activation for XM and Higher
      • -SELECTserver TechNotes and FAQs
        • "An Error Has Occurred" when manually transmitting usage logs using a preconfigured URL
        • About SELECTserver
        • Connecting to the Bentley servers through Firewalls and Proxy Servers [FAQ]
        • Could not load type 'System.ServiceModel.Activation.HttpModule' from assembly 'System.ServiceModel...'
        • Data Update Service Warning [TN]
        • Database Maintenance
        • Database Setup Tool Configuration and Explanation [FAQ]
        • Deployed SELECTserver Database and Internet Connectivity Insight [TN]
        • Deployed SELECTserver issue with new Bentley SSL certificate
        • Deployed SELECTserver Knowledge Requirements [TN]
        • Deployed SELECTserver Technical Requirements [TN]
        • Enabling Diagnostic Logging for SELECTserver
        • Error 1068: Cannot start the Bentley SELECTserver service
        • Error 417 : in SELECTserver and GateWay logs
        • Glossary Of Licensing Terms [FAQ]
        • Group Policy Administration (ADM) files
        • How do I keep usage reports current?
        • How do I set up or prevent license checkouts?
        • How to create a new website in IIS7
        • How to create a Virtual Directory in IIS7
        • How To Install a Gateways on Vista and Windows 7, Server 2008
        • How to Install the SELECTserver application
        • HTTP Error 404.13 "The request filtering module is configured to deny a request that exceeds the request content length" when importing response file
        • HTTP Error 500.21 - Internal Server Error on SELECTserver Administrative Site
        • Import xml File on Deployed Server
        • IP Address Hosted Server
        • License and SELECTserver Administration [FAQ]
        • +License Manager
        • License Tool Command Line Options
        • Manual Installation of SQL Express (2008 - 2012)
        • Moving (relocating) the SELECTserver application to a new server.
        • Moving Your SELECTserver Database
        • +Older SELECTserver Versions
        • Opening Administration Site
        • Restricting access to a deployed SELECTserver Administration Site. Configuration example (video).
        • Running the Data Update Service and restarting IIS in order to immediately update a deployed license
        • Security [FAQ]
        • SELECT Server 08 11 Series [CS]
        • +SELECTserver
        • SELECTserver 9 Known Issues
        • SELECTserver 9.xx.xx.xx Gateway Update Process [FAQ]
        • SELECTserver 9.xx.xx.xx Upgrade Information [FAQ]
        • SELECTserver Database Backup [TN]
        • +SELECTserver Gateway
        • SELECTserver Gateway error 1053
        • SELECTserver Gateway error 1067
        • SELECTserver Gateway Explained
        • SELECTserver Gateway License Server Revoked License [TN]
        • SELECTserver Gateway Service Fails To Connect through Proxy Server [TN]
        • SELECTserver General [FAQ]
        • SELECTserver in a IPV6 Environment
        • SELECTserver Notifications
        • SELECTserver Online Technical Requirements [FAQ]
        • SelectServer V9 without connectivity and Bentley Passport
        • SELECTserver XM Database Backup [TN]
        • SQL Server 2005 Cachestore Flush Error
        • SQL Server Compatibility Mode - Internal Query Processor Error
        • The response file corresponding to the following logs is not processed.
        • The SQL transaction logs are full
        • Transmit Usage Logs - 0 Logs Found To Process [TN]
        • Trust Licensing Basics [FAQ]
        • Unlock the SQL Server SA Account
        • Usage Log Processing - ERROR with status code 15014
        • Using Active Directory Group Policy Objects to Configure Licensing for Users Centrally (video).
        • What options are available to allow the external (WAN) user to access a Locally Deployed SELECTserver?
        • What's New in the latest SELECTserver?
      • Where do I find my Activation Key?
      • Prevent unauthorized SELECTserver Activation Key based Usage
      • Stopping SELECTserver Activation Key based Usage
    • +Pre-SELECTserver Based Activation
    • +Product-Specific Licensing
    • Understanding why you received a TL Invoice
    • Working from Home using Bentley Licensing
    • +Licensing Workflow
    • How to leave a Product Review
    • +Serviços ProjectWise 365
    • About Bentley Trust Licensing
    • Customer Number, Account Number, Entitlements, Users
    • How to delete Bentley account and all related data
    • Support for non-Bentley technologies utilized by Bentley products
    • Support for V8i applications after December 31st, 2021
    • +Support Homepage - Localized
    • What you need to know/request when consolidating Accounts

    SELECTserver Gateway error 1067

    Problem 

    Gateway service does not start, when trying to start it via Windows services, error 1067 appears.

    Solution

    1. Reinstall gateway.
    2. Select Server Gateway Configuration Tool from Start > Programs > Bentley > SELECTServer > SELECTServer Gateway Configuration.
    3. Are server name (= computer name) and site activation key entered correctly? It is best to enter them again with Ctrl+c and Ctrl+v and click on Test Connection.
    4. Is a proxy used to access the Internet? If yes, enter the proxy with the port number in the SELECTServer Gateway Configuration, e.g. proxy name:port number, or 192.11.1.2:8080. If authentication is required for the proxy server, also enter the user name and password there.
    5. If the gateway is installed locally and points to a deployed server on a server: Alternatively, instead of the server name, enter the IP address of the server.
    6. The computer name should have at least 5 characters.
      Press "Windows" and "Pause" keys, here "Computer name" tab
      or
      Right-click on My Computer - Properties and select the "Computer name" tab.
    7. Was the computer rebooted after the installation? A new boot is absolutely necessary.
    8. If an error message appears at startup: "No response from license server, request for license not possible" please restart the computer or go to Start > Settings > Control Panel > Administrative Tools > Services and start the Bentley SELECT Server Gateway service. If you do not have access to the administration, type services.msc in the DOS input, then the mask of services will open.
    9. Is a Select Server 2004 installed on the computer? This service must be stopped.
    10. Port 3998 must not be used. This can be checked via Start > Run > cmd > enter netstat -a. >> 3998 must not appear there.
    11. The service is usually logged in and started using the local system account. If the local system account is restricted, enter the user's login when logging in the service. This can be done via: Start > Settings > Control Panel > Administrative Tools > Services > Bentley Select Server Gateway > Properties > Login >: Set up this account with the user's login and password.
    12. If the user does not have enough rights, enter a login with admin rights when logging in the service. If the service is set to "start automatically", it does not matter later what you are logged in as. This can be achieved via: Start > Settings > Control Panel > Administrative Tools > Services > Bentley Select Server Gateway > Properties > Login > instead of Local System Account: Set up this account with Admin Login.

    13. Start > Settings Start > Settings > Control Panel > Network Connections > LAN > Properties > Internet Protocol> TCP/IP Area: Properties > Advanced > Options > Properties.
      >> Nothing must be restricted there.
    14. In the License Manager, click on "Tools" and "Send Logs" .
    15. In the installation path of the gateway, delete the LicenseConfiguration.xml file if it exists. E.g. Windows Explorer C:\Programs\Bentley\SELECTserverGateway\.
    16. Rename file.
      C:\Programs\Bentley\SELECTserverGateway\Logs\
    17. Check firewall settings. Ports 3998 and 80 must not be restricted
    18. Delete browser cookies 
    19. Go to Start > Settings > Control Panel > Administrative Tools > Events > Application. Sort by source. Messages about Bentley.Selectserver.Gateway appear there. Error messages should appear here. It is best to create screenshots of these messages and send them to us by replying to a mail about this service request.
    20. In the License Tool, check if there is a license for SELECT Server Gateway.
    21. Are the system time and date correct? The date of the computer must not be in the future.
    22. Is the connection via https (ssl) set in the license manager? Try if the service can be started after disabling this option (or vice versa).

    Related

    Deployed SELECTserver Technical Requirements

    Other Language Sources

    Deutsch

    • error 1067
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    • Jutta Eisenhauer Created by Bentley Colleague Jutta Eisenhauer
    • When: Tue, Jun 7 2022 6:37 AM
    • jeremyhoesly Last revision by Bentley Colleague jeremyhoesly
    • When: Wed, Nov 9 2022 11:49 AM
    • Revisions: 5
    • Comments: 0
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