When attempting to create a service request in Service Request Manager, my choices in the Product search are very limited. For example, I only see ProjectWise-related products.
Your organization may have a Managed Services agreement with us. If so, Service Request Manager will ask whether the product in question is hosted by Bentley. If you answer yes, the Product drop-down menu will be limited to the products we manage for you. See details in the link below. If your intention is to log a service request for other products instead, please perform the following steps:
New Service Request - Managed Services users
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