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Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki SELECTserver 9.xx.xx.xx Gateway Update Process [FAQ]
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    • Eastern Europe Continuity Plan
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    • +Web Services
    • +SES Activation
    • +CONNECTION Client
    • +CONNECT Advisor
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    • -SELECTserver based Activation
      • Understanding the (Legacy) SELECTserver Workflow
      • +Deployed SELECTserver Application Usage TechNotes and FAQs
      • Activating Against SELECTserver OnLine (a Bentley hosted server)[TN]
      • Activating Applications Using SELECTserver Based Licensing as a non-SELECT User
      • Activating Non-Licensed Trial Mode Software
      • Activation of Client Side Products and Registry Basics
      • Client Check In and Out Instructions for XM and Higher [TN]
      • Importing a Checked Out License (XML file) for XM and Higher [TN]
      • Disconnected Mode [FAQ]
      • Generating a License Debug Log
      • +License Management Tool
      • Product Activation [FAQ]
      • Product Activation Modes of Behavior
      • Renewal Process for All Licensing
      • Server does not support this Activation Key
      • Troubleshooting Product Activation for XM and Higher
      • -SELECTserver TechNotes and FAQs
        • "An Error Has Occurred" when manually transmitting usage logs using a preconfigured URL
        • About SELECTserver
        • Connecting to the Bentley servers through Firewalls and Proxy Servers [FAQ]
        • Could not load type 'System.ServiceModel.Activation.HttpModule' from assembly 'System.ServiceModel...'
        • Data Update Service Warning [TN]
        • Database Maintenance
        • Database Setup Tool Configuration and Explanation [FAQ]
        • Deployed SELECTserver Database and Internet Connectivity Insight [TN]
        • Deployed SELECTserver issue with new Bentley SSL certificate
        • Deployed SELECTserver Knowledge Requirements [TN]
        • Deployed SELECTserver Technical Requirements [TN]
        • Enabling Diagnostic Logging for SELECTserver
        • Error 1068: Cannot start the Bentley SELECTserver service
        • Error 417 : in SELECTserver and GateWay logs
        • Glossary Of Licensing Terms [FAQ]
        • Group Policy Administration (ADM) files
        • How do I keep usage reports current?
        • How do I set up or prevent license checkouts?
        • How to create a new website in IIS7
        • How to create a Virtual Directory in IIS7
        • How To Install a Gateways on Vista and Windows 7, Server 2008
        • How to Install the SELECTserver application
        • HTTP Error 404.13 "The request filtering module is configured to deny a request that exceeds the request content length" when importing response file
        • HTTP Error 500.21 - Internal Server Error on SELECTserver Administrative Site
        • Import xml File on Deployed Server
        • IP Address Hosted Server
        • License and SELECTserver Administration [FAQ]
        • +License Manager
        • License Tool Command Line Options
        • Manual Installation of SQL Express (2008 - 2012)
        • Moving (relocating) the SELECTserver application to a new server.
        • Moving Your SELECTserver Database
        • +Older SELECTserver Versions
        • Opening Administration Site
        • Restricting access to a deployed SELECTserver Administration Site. Configuration example (video).
        • Running the Data Update Service and restarting IIS in order to immediately update a deployed license
        • Security [FAQ]
        • SELECT Server 08 11 Series [CS]
        • +SELECTserver
        • SELECTserver 9 Known Issues
        • SELECTserver 9.xx.xx.xx Gateway Update Process [FAQ]
        • SELECTserver 9.xx.xx.xx Upgrade Information [FAQ]
        • SELECTserver Database Backup [TN]
        • +SELECTserver Gateway
        • SELECTserver Gateway error 1053
        • SELECTserver Gateway error 1067
        • SELECTserver Gateway Explained
        • SELECTserver Gateway License Server Revoked License [TN]
        • SELECTserver Gateway Service Fails To Connect through Proxy Server [TN]
        • SELECTserver General [FAQ]
        • SELECTserver in a IPV6 Environment
        • SELECTserver Notifications
        • SELECTserver Online Technical Requirements [FAQ]
        • SelectServer V9 without connectivity and Bentley Passport
        • SELECTserver XM Database Backup [TN]
        • SQL Server 2005 Cachestore Flush Error
        • SQL Server Compatibility Mode - Internal Query Processor Error
        • The response file corresponding to the following logs is not processed.
        • The SQL transaction logs are full
        • Transmit Usage Logs - 0 Logs Found To Process [TN]
        • Trust Licensing Basics [FAQ]
        • Unlock the SQL Server SA Account
        • Usage Log Processing - ERROR with status code 15014
        • Using Active Directory Group Policy Objects to Configure Licensing for Users Centrally (video).
        • What options are available to allow the external (WAN) user to access a Locally Deployed SELECTserver?
        • What's New in the latest SELECTserver?
      • Where do I find my Activation Key?
      • Prevent unauthorized SELECTserver Activation Key based Usage
      • Stopping SELECTserver Activation Key based Usage
    • +Pre-SELECTserver Based Activation
    • +Product-Specific Licensing
    • Understanding why you received a TL Invoice
    • Working from Home using Bentley Licensing
    • +Licensing Workflow
    • How to leave a Product Review
    • +Serviços ProjectWise 365
    • About Bentley Trust Licensing
    • Customer Number, Account Number, Entitlements, Users
    • How to delete Bentley account and all related data
    • Support for non-Bentley technologies utilized by Bentley products
    • Support for V8i applications after December 31st, 2021
    • +Support Homepage - Localized
    • What you need to know/request when consolidating Accounts

    SELECTserver 9.xx.xx.xx Gateway Update Process [FAQ]

       
      Applies To 
       
      Product(s): SELECTserver Gateway
      Version(s): 09.xx.xx.xx
      Environment:  N/A
      Area:  N/A
      Subarea:  N/A
      Original Author: James White, Bentley Technical Support Group
       

     

     

     

     

     

     

     

     

    Upgrade Steps:

    1.     Review the technical requirements for SELECTserver (09.XX.XX.XX).

    Technical Requirements:
    http://communities.bentley.com/products/licensing/w/Licensing__Wiki/selectserver-technical-requirements.aspx

    Software Prerequisites - SELECTserver Gateway requires:

    • Microsoft .Net Framework 4.0
    • MSXML 6.0

    Note:
    The current SELECTserver Gateway installer does "NOT" put these prerequisites in place. Please ensure their presence before installation.

     

    2.     Download the version to match your operating system: 32-bit or 64-bit and save it to a temporary directory. You will need your previously supplied username and password to access the page. If you do not have access please contact your site administrator who will be able to access the download site.            https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/30658/software-download-instructions

     

    3.     Uninstall the old version first (DO NOT INSTALL THE NEW VERSION ON TOP OF THE OLD ONE).

     

    4.     Run the downloaded executable and allow it to unpack. Please note where the extracted files unpack. The default directory is C:\Program Files\BentleyDownloads   

    Note: 
    Do not remove the registry keys if asked. The 08.09.03.48 and prior version do ask this question. Leaving the keys allows the newer version to “auto configure” the application based on the retained registry information.

     

    5.    Run the executable for the downloaded version and allow it to “unpack” into a directory. Through windows explorer go to the directory where the application unpacked and run the SETUP.exe and follow the prompts for installation.

     

    See Also

    Product TechNotes and FAQs

    Licensing TechNotes and FAQs 

    External Links

    Bentley Technical Support KnowledgeBase

    Bentley LEARN Server

    SELECTservices page on Bentley website

    TechNotes and FAQ archive

    Comments or Corrections?

    Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

    • SELECTserver Gateway
    • site administration
    • SELECT Server
    • SELECTserver
    • SELECT Server Gateway
    • SELECTsupport
    • licensing
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    • James White Created by Bentley Colleague James White
    • When: Wed, Oct 24 2012 12:48 PM
    • Tamicca Sellars Last revision by Bentley Colleague Tamicca Sellars
    • When: Thu, Nov 14 2019 8:21 AM
    • Revisions: 6
    • Comments: 0
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