| Applies To | |||
| Product(s): | SELECTserver | ||
| Version(s): | All Versions | ||
| Environment: | N/A | ||
| Area: | Administration | ||
| Subarea: | N/A | ||
| Original Author: | Michael Dougherty, Bentley Technical Support Group | ||
Steps to Accomplish
1) For versions 09.XX.XX.XX and newer complete the following steps
- From a command prompt do the following:
Type: CD C:\Program Files\Bentley\SELECTServer and press ENTER
Type: ChangeLogLevels.exe -level TRACE and press ENTER
Type: IISRESET and press ENTER - Restart the Bentley SELECTserver service.
Restart the Bentley SELECTserver Gateway service if installed. - Reproduce the error.
- Zip up C:\Program Files\Bentley\SELECTServer\LOGS and send it to support.
- For information on how to upload your Log File Click Here
- To turn the logging back to normal levels, from a command prompt do the following:
Type: CD C:\Program Files\Bentley\SELECTServer and press ENTER
Type: ChangeLogLevels.exe -level INFO and press ENTER
Type: IISRESET and press ENTER
2) For all versions 08.XX.XX.XX versions
- From a command prompt do the following:
Type: CD C:\Program Files\Bentley\SELECTServer and press ENTER
Type: ChangeLogLevels.exe /level:TRACE and press ENTER
Type: IISRESET and press ENTER - Restart the Bentley SELECTserver service.
Restart the Bentley SELECTserver Gateway service if installed. - Reproduce the error.
- Zip up C:\Program Files\Bentley\SELECTServer\LOGS and send it to support.
- For information on how to upload your Log File Click Here
- To turn the logging back to normal levels, from a command prompt do the following:
Type: CD C:\Program Files\Bentley\SELECTServer and press ENTER
Type: ChangeLogLevels.exe /level:INFO and press ENTER
Type: IISRESET and press ENTER
See Also
External Links