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Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki
Licensing, Activation, Cloud, and Web Services Support Solutions
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Bentley Cloud Services
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License will expire in 7 days
Jacek Majda
Problem The Bentley Licensing Tool will show, on the Entitlements tab, that the access to the product entitlement will expire in 7 days, even though the user is logged in to the CONNECTION Client and the contract term ends much later. Solution …
over 2 years ago
Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki
CONNECTION Client never finishes signing in
Jacek Majda
Product(s): CONNECTION Client Version(s): 10.00.14.xx and newer Area: Installation Subarea: N/A Problem After entering credentials, CONNECTION Client displays an animation as it attempts to sign in, but…
over 2 years ago
Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki
Response File larger than 7.93 MB - Error 404
Jutta Eisenhauer
Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem When trying to read a response file larger than 7.93 MB on the Deployed Server, the following message…
over 1 year ago
Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki
Hosted server Administration page - Access for administrators only
Jutta Eisenhauer
Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem There is no access to the Hosted server Administration page. Solution As of April 30, 2021, the…
over 2 years ago
Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki
How to start the Deployed SELECTserver and SELECTserver Gateway service via Windows Services
Sarah McCann
Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem The SELECTserver and/or SELECTserver Gateway are not started. How can I start the service using…
over 1 year ago
Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki
Deployed SELECTserver Logs
Jacek Majda
Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem The log files of the Deployed Licensing Server (Deployed SELECTserver) are required by Technical Support…
over 1 year ago
Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki
How do I use the Product Usage Report?
Sylvia H.
Product(s): Bentley Cloud Services Version(s): N/A Environment: N/A Area: Other Subarea: N/A The following support solution provides instructions for accessing and using the Product Usage Report…
over 1 year ago
Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki
What is the Recommendation Engine, and why is it not activated?
Jacek Majda
Product(s): Recommendation Engine Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Problem Description When viewing the Activation Status tab in the License Management Tool, a listing…
over 2 years ago
Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki
Subscription Services Portal Overview
Flavio Normandia
Product(s): Bentley Cloud Services Version(s): N\A Environment: N\A Area: Subscription Services Portal Subarea: N\A Overview: The Subscription Services Portal has been designed to support the…
10 months ago
Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki
ProjectWise Projects Overview
Jutta Eisenhauer
Product(s): Bentley Cloud Services Version(s): N\A Environment: N\A Area: Projects Subarea: N\A Overview: The ProjectWise Portal provides access to all of the available Services associated…
over 1 year ago
Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki
Assign Project to Workset
Jutta Eisenhauer
Product(s): Bentley Cloud Services Version(s): N\A Environment: N\A Area: Projects Subarea: N\A Overview: The Assign Project to WorkSet functionality is used to associate a CONNECTED Project…
over 1 year ago
Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki
Register a Project
Flavio Normandia
Product(s): Bentley Cloud Services Version(s): N\A Environment: N\A Area: Projects Subarea: N\A Overview: Organizations can enable CONNECT Users to register and collaborate on ProjectWise…
10 months ago
Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki
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