Bentley Communities
Bentley Communities
  • Site
  • User
  • Site
  • Search
  • User
Licensing, Cloud and Web Services
  • Welcome to Bentley Communities
  • Bentley's Communities
  • Licensing, Cloud and Web Services
  • Cancel
Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki Licensing, Activation, Cloud, and Web Services Support Solutions
    • Sign In
    • All tags
    • en
    • Connection Client
    • sign in
    • SELECTsupport
    • activation
    • Bentley Cloud Services
    • Connection failure
    • edge
    • error
    • IMS
    • Login/Logout
    • Script error
    • Security
    • SES
    • Subscription Entitlement Service
    • webview2
    • working
    • Login token expiration drifts one day upon renewal

      Jeremy Hoesly
      Jeremy Hoesly
      Product(s): CONNECTION Client Version(s): N/A Area: IMS Enhancement Number: 1050845 Enhancement Description When a user signs into CONNECTION Clent, it retrieves and stores a login token valid for seven…
      • 7 months ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • CONNECTION Client says "Working"

      Jeremy Hoesly
      Jeremy Hoesly
      Product(s): CONNECTION Client Version(s): 11.00.01.xx and newer Area: Access Problem The CONNECTION Client says "Working" and never completes sign in Details of the issue In almost all cases, we have identified this…
      • 8 months ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Federated user cannot sign in

      Jutta Eisenhauer
      Jutta Eisenhauer
      Product(s): CONNECTION Client Area: IMS Problem Description A federated user can sign into ims.bentley.com but is unable to sign into CONNECTION Client. CONNECTION Client either spins indefinitely while attempting to connect…
      • over 1 year ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Script Error dialog on sign in with 'Promise' is undefined error, or Connection Failure

      Jacek Majda
      Jacek Majda
      Product(s): CONNECTION Client Version(s): All Area: IMS Error or Warning Message When attempting to sign into CONNECTION Client, the following error occurs: Script Error An error has occurred in the script on this page…
      • 7 months ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Activation Troubleshooting for SES-based Products

      Sarah McCann
      Sarah McCann
      Product(s): CONNECTION Client, SES-based products Area: Licensing - Technical Problem Description Even though successfully signed into CONNECTION Client, Subscription Entitlement Service-based products still open with Trial…
      • 7 months ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Working message in Citrix environment after upgrading to CONNECTION Client 11.00.02.xx

      Jutta Eisenhauer
      Jutta Eisenhauer
      Product(s): CONNECTION Client Version(s): 11.00.02.16 or later Environment: Windows Server OS with Citrix Area: Installation Error or Warning Message After upgrading to CONNECTION Client 11.00.02.16…
      • over 1 year ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • CONNECTION Client never finishes signing in

      Jacek Majda
      Jacek Majda
      Product(s): CONNECTION Client Version(s): 10.00.14.xx and newer Area: Installation Subarea: N/A Problem After entering credentials, CONNECTION Client displays an animation as it attempts to sign in, but…
      • over 2 years ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • View related content throughout Licensing, Cloud and Web Services
    • More
    • Cancel
    Communities
    • Home
    • Getting Started
    • Community Central
    • Products
    • Support
    • Secure File Upload
    • Feedback
    Support and Services
    • Home
    • Product Support
    • Downloads
    • Subscription Services Portal
    Training and Learning
    • Home
    • About Bentley Institute
    • My Learning History
    • Reference Books
    Social Media
    •    LinkedIn
    •    Facebook
    •    Twitter
    •    YouTube
    •    RSS Feed
    •    Email

    © 2023 Bentley Systems, Incorporated  |  Contact Us  |  Privacy |  Terms of Use  |  Cookies