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Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki Licensing, Activation, Cloud, and Web Services Support Solutions
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    • Another install in progress

      Jacek Majda
      Jacek Majda
      Product(s): CONNECTION Client Version(s): 11.00.05.42 Environment: N/A Area: Installation Error or Warning Message When attempting to upgrade CONNECTION Client 11.00.05.42 to a later version, installation…
      • 7 months ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Troubleshooting license timeout errors

      Jacek Majda
      Jacek Majda
      Product(s): CONNECTION Client Version(s): N/A Area: Licensing - Technical Problem An SES-based product displays a licensing timeout message or otherwise does not recognize the license. Solution Please perform…
      • 8 months ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Installation canceled by user message when applying updates

      Brian D., User Success Support
      Brian D., User Success Support
      Product(s): CONNECTION Client Area: Installation Error or Warning Message When attempting to apply updates advertised in CONNECTION Client, the installation fails with the following error: Installation canceled by user Explanation…
      • 11 months ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Working message in Citrix environment after upgrading to CONNECTION Client 11.00.02.xx

      Jutta Eisenhauer
      Jutta Eisenhauer
      Product(s): CONNECTION Client Version(s): 11.00.02.16 or later Environment: Windows Server OS with Citrix Area: Installation Error or Warning Message After upgrading to CONNECTION Client 11.00.02.16…
      • over 1 year ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Microsoft Edge can't read and write to its data directory

      Jeremy Hoesly
      Jeremy Hoesly
      Product(s): CONNECTION Client Version(s): 11.00.02.16 and newer Area: Access Subarea: N/A Error or Warning Message The following error occurs when opening CONNECTION Client: We couldn't create the data…
      • 10 months ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
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