BP numbers no longer work on ST manager

Hello ,

BP number validation no longer works in ST manager ( http://apps.bentley.com/srmanager/ProductSupport/ProdOnly  )

following error message shows up when try to validate any. how do we get support on the ST manager ?

Parents
  • Hello,

    If the BP# is only 7 digits, for example starts with a 4######, there is a known issue with this.
    As a work around, please enter 3 leading zero's - 0004######
    A fix is being implemented in the next day or so.

    Hope this helps!

    Thank you,

    Dan Koval

    BSW Solutions Manager



    Answer Verified By: Hirantha Hettiarachchi 

Reply
  • Hello,

    If the BP# is only 7 digits, for example starts with a 4######, there is a known issue with this.
    As a work around, please enter 3 leading zero's - 0004######
    A fix is being implemented in the next day or so.

    Hope this helps!

    Thank you,

    Dan Koval

    BSW Solutions Manager



    Answer Verified By: Hirantha Hettiarachchi 

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