Action Needed: Bentley User Registration Requirement

Question

I don't know if this is the correct forum but as we use MicroStation so it seemed OK. Anyway I have just had an email from Bentley with the above in the subject line. 
 A couple of questions come to mind: 
 1. What is a 'user' and how do Bentley know how many users we have? 
 2. Why do users have to register, and how does it "enhance security both for Bentley and for our users". 
 3. What happens if users don't register?

Glenn Fernandes · Accepted Answer

Bentley has started contacting Account Administrators via email regarding our registration requirements. The email includes a link to a webpage that Bentley has set up to provide additional information to explain what this is about, along with specific instructions for completing the steps involved. 
 Here is the link to the Administrator&rsquo;s Resource Center: www.bentley.com/BentleyUserRegistration 
 We are asking the Bentley User Management Account Administrators that are receiving the emails to review the materials on the webpage and to contact us directly via the Support link included if they have any difficulties completing the requested activities. 
 The User Management administrative functions and CONNECTION Client application are not new. Many accounts are already actively using the User Management tools and many Bentley application users have already installed and signed in to CONNECTION Client. We already have some services that require user sign-in in order to access them and others may be added in the future. 
 To address the specific questions asked: 
 1. What is a &lsquo;user&rsquo; and how does Bentley know how many users we have? 
 A user is any person that accesses Bentley applications. If a Bentley application user has not signed in to the CONNECTION Client on the same machine running the application, SELECTserver reporting provides only machine name details. We generally infer that each machine represents a user, though some users may use more than one machine. 
 
 2. Why do users have to register, and how does it &ldquo;enhance security both for Bentley and for our users.&rdquo; 
 User registration and sign-in enhances security by reducing the risks related to anonymous machines reporting usage under an organization&rsquo;s activation key. The organization licensing the software or services and Bentley should both be able to know that such usage is being conducted by users who have been approved by the organization&rsquo;s administrator or a co-administrator. Our user registration and sign-in requirements enable the necessary reporting visibility for this by relating an authorized individual user to a specific machine reporting usage. 
 Note that we require only minimum details for Bentley user profile registration: email address, first name, last name, and country. The registered users can only be authorized for an account in User Management by the account&rsquo;s administrator or co-administrator. 
 
 3. What happens if users don&rsquo;t register? 
 As described in our Bentley User Registration Fact Sheet (available on the Administrator&rsquo;s Resource Center), failure to complete the registration of users by the deadline will result in your Bentley activation key(s) no longer functioning. We are proactively managing this to mitigate such risk. For most accounts, the steps outlined in the guide will be very straightforward. If anyone experiences any problems, our support team will be happy to assist in order to ensure any potential disruptions are mitigated. Experiencing problems? Contact the support team in the Need Help link found on the Administrator&rsquo;s Resource Center.

Glenn Fernandes · Answer

Hi Ian, 
 Organizations with that many users (or more) can take advantage of the Bulk Import option in User Management. In Step 1 of the process we outline how that works. You can also get those details in the Wiki article we have posted on this site under User Management. 
 https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/33562/bulk-import-of-users 
 It's worked well for those Organizations as they just import the list from a CSV file and then they are done. 
 Thanks, 
 Glenn

Tamicca Sellars · Answer

Hi Stuart, 
 Makai Smith explained this in a previous discussion here: communities.bentley.com/.../388131 
 Here's what he said: 
 "Bentley View is offers rich functionality and is offered free of charge. To use it for more than 7 days, it is necessary to be a Connected User". 
 This has been the case for Bentley View SS4 and going forward. So the answer to your question is yes. 
 HTH

Glenn Fernandes · Answer

Hi Don, 
 If you confirm the Domain and enable 'Auto Approvals' then any new user to your Organization will automatically be associated to the Organization once they install the CONNECTION Client and try to log in. That is covered in Step 1 of the document. 
 You can also see this link: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/33561/auto-approval-set-up 
 Thanks, 
 Glenn

Tamicca Sellars · Answer

Hello Michael, 
 Please create a service request to discuss your question and here is a link to our privacy policy https://www.bentley.com/en/privacy-policy

Action Needed: Bentley User Registration Requirement

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