I was trying to update on this new version but unfortunately, before it proceeds further, i was encountering fatal error
Can you tell me what version you have installed or are upgrading from?
Tamicca SellarsSupport Engineer
There was an issue with version 10.00.18.13 where the system proxy default setting is not allowing updates see https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/41468/connection-client-release-notes.
You'll have to manually download and install it from the Bentley Store