Having problems with the Subscription Services Portal since last week. Access Denied when accessing Software Downloads and Service Requests, even though I have the proper Roles assigned. I've opened a support request, but cannot access the Services Requests section to see status of the support request ...
Please get in touch with admin and confirm if you already have Product Delivery - Download role for software download. Provide me the Service Request number to check the status. Also confirm your registered login ID.
I am an admin, see attached picture of my roles below. Bentley Service Request 7001036933. Login ID is APang@mcelhanney.com
Answer Verified By: Tamicca Sellars