I want to use same connection client account in two different computer. I can use connection client in one computer but for other I have problem about signing in. I would like to ask you new method for solving the signing in problem. Because I have tried to do all the steps that is mentioned in this link;
https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/43198/connection-client-never-finishes-signing-in
However I couldn't find System.Configuration.ConfigurationErrorsException string in the zip file. So I think there must be another reason for this problem. And also I have done health check and I found logging service and policy service errors.
Thanks for your helping...
Hello ,
As per your seems like something is blocking Bentley domains. It may be due to proxy, antivirus or firerwall. Below is the error I found.
07-23-20 08:45:03.393 [1] ERROR - BUDDIClient - GetUrl() encountered an error: System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at buddi.bentley.com/discovery.asmx that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. ---> System.Net.WebException: The remote name could not be resolved: 'buddi.bentley.com'
I request you to get in touch with your internal IT regarding this. You can ask them to refer below wiki link :https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/36380/faq
Regards,
Sheetal Bhegade
Support Engineer
We have exactly the same problem and we are also trying to connect from Turkey. Can it be just a coincidence?
Open a command prompt and paste nslookup buddi.bentley.com
If it doesn't return a value, you've found your issue and it pertains to your DNS and the DNSes that it talks to when it does not have a value.
Bill
Sheetal Bhegade said:The remote name could not be resolved: 'buddi.bentley.com'
This specifically says the local DNS cannot find buddi.bentley.com. It may require it to propagate or it's blocked.