Subscription Services Portal Overview

	Product(s):	Bentley Cloud Services
	Version(s):	N\A
	Environment:	N\A
	Area:	Subscription Services Portal
	Subarea:	N\A

Overview:

The Subscription Services Portal has been designed to support the CONNECTED Enterprise. A CONNECTED Enterprise is an Organization that uses CONNECT Edition versions to work within a Common Environment for Comprehensive Project Delivery. Within this Common Environment, CONNECTED Enterprises have seamless use of enterprise standards and content that will streamline support for the development, management, and communication of corporate knowledge across the enterprise. The Subscription Services Portal provides data and Service paths to empower the Site Administrator to monitor, report, administer, and submit issues for their organization. As the Subscription Services Portal evolves additional tiles and options may be included.

To access the Subscription Services Portal click on your company name in the top left corner.

Resources

The tiles available are broken down in two categories, Resources along with Services & Standards.

Resources - These are common Services that any Administrator would potentially use on a daily basis.

- User Management - The User Management system allows you to manage users (such as changing roles/access) within your organization.
- Entitlement Management - See Subscription Entitlement Service > Entitlement Management Configuration
- Roles & Permissions - See Role Based Access Control for more detail
- Software Downloads - Where you can download your Bentley software.
- License Management - The online License Management Tool where you can manage and authorize your sites licenses.
- Product Usage Report - The Bentley CONNECT SELECTServices usage Portal grants you access to a variety of self-service dashboards that let you view and analyze your Bentley product usage.
- Service Requests - You can view and manage your site Service Requests.
- New Service Request - You can create a new Service Request
- Software Administration- offers the ability for Administrators and Co-Administrators to control the applications within the Organization that their users can update. See Sofware Administration Service for more information.
  - To create a new Service Request, click on New Service Request or click on the button
  - If you click the Select button you'll get an additional menu with the following choices. These six options provide different forms depending on the area you need assistance, to more effectively route the issue to the proper group.