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Bentley Cloud and Web Services
Cloud and Web Services Wiki Usage Details
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    • -Bentley Cloud and Web Services Support Solutions
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        • Subscription Services Portal Overview
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          • Accessing the Usage and Analytics Reports
          • Earned Value Discount
          • Daily Peak Application Usage
          • Daily Usage by Machine
          • Daily Usage by User
          • Real time Application Usage
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          • Usage Details
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    Usage Details

    Purpose

    View the product usage details down to the specific 10-minute intervals in which the usage began and ended. The first interval of a given usage is not included in this report. This report include all usage such as Production, Trial and Pre-Activation. This report includes data for the past 90 days only. All date and times are based on UTC time.

    Roles

    Users with at least one of the following roles are able to access the report: 

    • Admins
    • Co-Admins

    Access

    1. Go to the Subscription Analytics
    2. Click on the Usage Details

    Filters

    To get an accurate analysis of your peak application usage, the Country, Product, and Feature String (where applicable) filters should all be used.

    Name

    Description

    Country

    CountryISO

    Date Range

    Preset and custom date ranges

    Product

    Product with ProductID

    Feature String

    Feature String

    Machine

    Machine Name

    Filter by Allocation Group

    Toggle that will display Allocation Group in the results and displays the Allocation Group filter

    Allocation Group

    Allocation Group

     

    Layout - Application Usage by Hour Details

    This shows details of product usage down to the 10-minute interval. Intervals are pre-set 10-minute increments throughout the day. For example, 12:00 - 12:10 is the first interval. of the day 12:10 - 12:20 is the second interval, etc. This report uses these intervals to show the approximate start and stop time of product usages down to the 10-minute interval. It will not display to the exact minute or second.

    If a product was used from 9:02 - 9:06 AM, then this report will not display any usage because the first interval is removed.
    If a product was used from 9:02 - 9:16 AM, then this report will display a usage interval of 9:10 - 9:10 AM. This is because the first interval is still removed (9:00-9:09), and the usage ended before 9:20.

    Name

    Description

    Allocation Group

    Allocation Group

    Country

    Country ISO code

    Product (Feature String)

    Product name and Feature String

    Machine

    Machine name. If the Machine name is not available, the MachineID will display instead

    User

    Windows NT user name. If the user name is not available, the UserID will display instead.

    Web Login

    IMS email address. Due to local legal regulations, Germany users will only have their IMS ID displayed.

    Is Checkout

    Indicates if the usage was from a checked-out license

    Start Interval

    The interval in which the usage began.*

    End Interval

    The interval in which the usage ended.*

    *Bentley’s usage logging system processes and stores data in 10-minute intervals.  It is Bentley’s policy to use the 10 minute interval as our most granular time segment. All commercial programs are built using this base data or some higher level aggregate.  We do not store exact start and stop times for applications. A usage with the same Interval start/end time means that the usage started and ended within the same interval. Ex., start/end of 12:10 means the usage was somewhere between 12:10 and 12:19

    Other Language Sources

    Deutsch

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    • Leslie Kilgore Created by Bentley Colleague Leslie Kilgore
    • When: Tue, Jun 4 2019 11:12 AM
    • Leslie Kilgore Last revision by Bentley Colleague Leslie Kilgore
    • When: Tue, Oct 20 2020 12:18 PM
    • Revisions: 22
    • Comments: 0
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