Purpose
View all of the alerts that have been triggered for Bentley applications as configured in Entitlement Management. You may view the applications they were for, the user that received it, and the action they took.
Roles
Users with at least one of the following roles are able to access the reports:
Access
Filters
Name
Description
Country
CountryISO
Date Range
Preset and custom date ranges
Product
Product with ProductID
Feature String
Email
IMS email address
Machine
Machine Name
Action
If the user Acknowledged or Canceled the alert
Layout - Alerts from [Date] - [Date]
The number of alerts triggered during the most recent week (Monday - Sunday). The default is the current week. If you use the Date filter to pick a different date range, this visual will show the most recent week in your selected date range.
Layout - Alerts from Week Prior to [Date]
The number of alerts triggered during the second most recent week (Monday - Sunday). The default is the previous week. If you use the Date filter to pick a different date range, this visual will show the second most recent week in your selected date range.
Layout - Alerts
This pie chart shows how many of the alerts that have been triggered were Acknowledged or Declined.
Layout - Custom Chart
This stacked bar graph allows you to select the dimensions for your X-axis and for your stacks.
Usage Date
The date of the alert. This is the default X axis.
If the user Acknowledged or Canceled the alert. This is the default stack
Application
Product and Feature String
IMS user's email address
CountryISO code
Week Year
The week and year of the alert in YYYYWW format
Layout - Alert Log
A detailed log of the alerts that have been triggered and exactly when they were triggered.
CountryISO code.
Alert Time
The exact UTC time that the alert was triggered
Alert Mode
The alert mode. Most alert modes are ShouldAlert
User
Windows NT user name
Machine name
Alerts
Number of alerts that were issued. This column is most useful if the results are exported
Alert Threshold
The threshold of licenses for an application in use before an alert was triggered as configured at the time of the alert in Entitlement Management
Licenses in Use at Alert
The number of licenses that were in use when the alert was triggered