FDOT SS4 Toolbox ver 01.05.00 does not show up

Just completed a new install of MicroStation, GeoPak, and SS4 on a brand new Dell machine running Windows 10, ver 1709 os - 16299.214

I have restarted at the end of the installation of each program and configured the .NET Framework Security, but the red FDOT toolbar does not show up when I launch SS4 with or without GeoPak.

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  • If no FDOT menu is appearing (and I believe we've changed the color of the FDOT menu for this release to silver rather than red) try this:

    Close FDOTSS4
    Locate the FDOTSS4 folder on your desktop and run Workspace Doctor
    Execute Workspace Doctor with all options selected
    Restart FDOTSS4 and see if that resolved the issue

    If not, try this:

    Close FDOTSS4
    Open Windows Files Explorer and go to C:\USERS\[username]\appdata\local\CadManage\CADPilot.UI\CACHE\
    Delete the contents of the CACHE folder
    Restart FDOTSS4 and see if that resolved the issue.

    Let me know if that works

    Thanks!

    Matt Sexton
    CADD Applications Support Coordinator
    Florida Department of Transportation
    Engineering/CADD Systems Office
    850-414-4840
    matt.sexton@dot.state.fl.us

  • That's for the quick response...

    I did try your suggestion, but it turns out that the problem was the display scaling in Windows 10. It was scaling at 150% which seem to be putting the toolbar off the screen (...into outta space). We connected a second monitor and it sure enough showed up on the screen. we reduced the scaling to a 100% and it showed up on the first screen. We removed the second monitor to check and the toolbar stayed in place on the first screen.

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  • That's for the quick response...

    I did try your suggestion, but it turns out that the problem was the display scaling in Windows 10. It was scaling at 150% which seem to be putting the toolbar off the screen (...into outta space). We connected a second monitor and it sure enough showed up on the screen. we reduced the scaling to a 100% and it showed up on the first screen. We removed the second monitor to check and the toolbar stayed in place on the first screen.

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