FDOT SS10 Menu, Unable to set plot scale.

Hello All

I have recently upgraded to SS10 to test for our office. I juts discovered that I can not set the plot scale using the FDOT SS10 menu option.

I get the following message:

Unknown key-in or command
MDL Loader: Unable to load library (DLL or MDL shared library) kernel32

Any suggestions?

Mitch

  • Mitch,

    I've seen this before, and it is often caused by Microstation or Power GEOPAK not populating certain system folders in the list of Primary Library Search Paths in the Workspace Configuration. I'm not sure why this happens, but try this:

    Go to WORKSPACE > CONFIGURATION and select PRIMARY SEARCH PATHS from the left pane. Then Select LIBRARY PATH from the top right pane and select the EDIT button.

    Scroll to the bottom of the top pane. You'll find a list of paths separated by semicolons. Enter the following additional paths, separated by semicolons. You will see them populate in the bottom pane list.

    C:\WINDOWS\

    C:\WINDOWS\SYSTEM\

    C:\WINDOWS\SYSTEM32\

    C:\WINDOWS\SYSWOW64\

    Click OK, then Click OK again to dismiss the Configuration Dialog. Close FDOTSS4 and re-launch to see if the issue is resolved

    Matt Sexton
    CADD Applications Support Coordinator
    Florida Department of Transportation
    Engineering/CADD Systems Office
    850-414-4840
    matt.sexton@dot.state.fl.us

  • Hi Matt

    I went and added it to the CustomVars.txt file and restarted PowerGeopak.

    Restarted and checked the config to insure that they are there. They Are.

    Same Error.

    Mitch

  • Hi, Mitch.

    I have had a lot of experience with the problem Matt's solution fixes.

    Here is a way that you can tell if you and Matt are on the same page: When you open ustat, immediately on it settling in and before doing anything, an error will show on the error list / bottom status bar saying something about kernel32.sys was not found, and the Plot Scale does not display on the ustat Title Bar as usual.

    If so, then Matt's solution *will* fix the problem. Try applying the exact steps he outlined instead of customvars.txt. The problem comes from some particular interaction (as yet not fully understood by me) in setting the custom menus in the Bar Menu. My experience is that all is fine until the first time setting the custom menus, which breaks it permanently. Also, I've seen that it appears that these folders are already on the search path and after Matt's solution, they may even be listed twice. Go figure, but adding it as Matt outlined does fix the problem. Once it is working correctly you will start seeing (again) the Plot Scale displayed on the ustat title bar.

    If you are not exhibiting the kernel32.sys error message then it is not the problem Matt thinks it is. (Re-read your message. Sorry for not catching your mention of kernel32.sys at first.)

  • The odd thing is that I recall this problem as far back as FDOT2004, and after over 15 years of troubleshooting, I'm still not sure what the initial cause of it is.

    Thanks for the detailed explanation.

    Matt Sexton
    CADD Applications Support Coordinator
    Florida Department of Transportation
    Engineering/CADD Systems Office
    850-414-4840
    matt.sexton@dot.state.fl.us

  • Mitch,

    If Mike's additional information does not help in resolving the issue, please let me know and I'll be glad to set up a GoToMeeting and bang on the issue further.

    Matt Sexton
    CADD Applications Support Coordinator
    Florida Department of Transportation
    Engineering/CADD Systems Office
    850-414-4840
    matt.sexton@dot.state.fl.us