ORD Ribbon Icons Not Displaying

A couple of our users are having issues with the icons on the ORD ribbon not displaying. You have to go over them with the mouse to see them. 

We both have Alienware X15 R1 laptops, 11th Gen Intel Core i-7-11800H @ 2.30 GHz, 32GB of RAM, NVIDIA GeForce RTX 3070

Any ideas?