How to get community forum threads and posts sent to your email

If you wish to receive posts made in certain community forums - or specific threads - you can accomplish this in a few easy steps.

First of all, log into your Bentely Communities account and go to account settings.

 Ensure that "Enable email contact" and "Enable HTML emails" are selected. You can also customise what notifications you receive from under the Notifications tab.

If you wish to recieve notifications of all activity within a forum:

  • Navigate to the Community forum you are interested in
  • Click on "Turn Forum notifications on"

From here on in, any posts made to the forum will be sent to the email address associated with your Bentley Communities account.

If you wish to stop receiving notifications on an individual thread under your Forum subscription:

  • Navigate to the forum thread you wish to turn off notifications.
  • Look for the small tool bar under the first thread article
  • Click on "more" and then on "mute" to turn off notifications for this thread only

If you wish to receive notifications for threads you have not started or contributed to:

  • Navigate to the forum thread you are interested in
  • Click on "I have this question too"

From here on in, any activity on the forum thread will be sent to the email address associated with your Bentley Communities account and the thread will be added to your questions list.

If you start a forum thread or reply to a thread, you will be automatically subscribed to the thread and any activity will be sent to the email to the email address associated with your Bentley Communities account.

To stop receiving notification of all activity in a forum

  • Navigate to the community forum you are subscribed to
  • Click on "Turn Forum notifications off"

From here on in, the only forum activity you will be notified about are any individual threads that you are watching.

To stop receiving notifications for a specific thread you were previously interested in:

  1. Navigate to the forum thread you are getting notifications from
  2. Click on"I do not have this question"

From here on in you will not be notified of any activity in the thread.

Anonymous