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Cannot start a new thread in ProjectWise forum

Christopher Tebb
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As instructed by the support documentation, raising issue of being unable to start new threads when signed in as a Connected User.

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    Hello Christopher,

    I've taken a look at your account details and do not see any obvious problems. Can you confirm that you're using your "mottmac" email address? At first I thought it might be related to the Mott MacDonald / Hatch separation, but the email address appear to match up.

    Where are you attempting to post a thread? Can you provide a screenshot? (if you are still experiencing the problem when signed in to Communities)

    Feel free to send me a private message if you with to discuss privately.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

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  • 0 Offline
    Hello Christopher,

    I've taken a look at your account details and do not see any obvious problems. Can you confirm that you're using your "mottmac" email address? At first I thought it might be related to the Mott MacDonald / Hatch separation, but the email address appear to match up.

    Where are you attempting to post a thread? Can you provide a screenshot? (if you are still experiencing the problem when signed in to Communities)

    Feel free to send me a private message if you with to discuss privately.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

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