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Your post on Bentley Communities was flagged as spam or abuse

I have had am email from admin@be.org as follows:

Dear stuartw:

Your post, AutoStation, in ${token:585bad18-d35f-44b1-a843-c687e3a1f2c3:sub-template=${token:e6f4b1be-04ff-4817-ade3-2878b8bbb4c4:tag-attributes=&title-template=&internal-template=%3Cspan%20style%3D%22color%3A%20%230087c3%3B%20text-decoration%3A%20none%3B%22%3E%24%7Btoken%3Afb59fa1b-b47e-4561-8f49-21f6c089f1e7%7D%3C%2Fspan%3E}} was flagged by other users as inappropriate and doesn't appear on the site right now. Please help us keep the community content safe and enjoyable for everyone. If you feel your content shouldn't be hidden from the site, please let us know. You can use this form to appeal the finding before 8 Mar 2016, and we'll promptly review it.

I can't recall this post and now can't get to it to review. Also the link to appeal the finding doesn't work!!

How am I supposed to appeal this if 1. I can't get to the pots and 2. the appeal link doesn't work?

Can't someone from Bentley PM with my original post. Please note the timescales involved.

Parents
  • Just had another one of these:

    Your forum reply, RE: Wher is positional mapping, in MicroStation CONNECT Edition EAP - Forum was flagged by other users as inappropriate and doesn't appear on the site right now.

    Reason: The forum reply was identified as abusive by community members.

    Please help us keep the community content safe and enjoyable for everyone. If you feel your content shouldn't be hidden from the site, please let us know. You can use this form to appeal the finding before 14 Jul 2017 11:56 PM, and we'll promptly review it.

    I can't remember the post and if it was a problem why didn't someone shout out at the time.

  • I went ahead and approved this. I'm not certain why it showed up for you just now, but it might have been jogged into doing that due to the upgrade. Let us know if you see this again.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

  • Same thing has happened to one of my posts in the OpenSite forum.

    I got an email saying the post has been removed.

    When I click on the this form link, I get this

    No buttons, no confirmation whether an appeal has been submited.

  • Sorry, not sure why the appeal option was not working for you, we'll look into that. In the meantime I have approved your post. There may have been certain terms that caused our abuse automation system to flag it as spam, or perhaps the hyperlinks.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

  • Dominic,

    After investigating this, we found that the issue was due to signing in with a different account when clicking the link to Appeal. The ability to submit the appeal will only appear for the person that had submitted the original content in question, hence why the option to submit it did not appear for you. notice the "Seah" in the email vs. the "SEAH" in capital letters for your other account.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

Reply
  • Dominic,

    After investigating this, we found that the issue was due to signing in with a different account when clicking the link to Appeal. The ability to submit the appeal will only appear for the person that had submitted the original content in question, hence why the option to submit it did not appear for you. notice the "Seah" in the email vs. the "SEAH" in capital letters for your other account.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

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