HTTP/HTTPS issues with SSO

I am unable to access communities some pages as the page stucks in endless loop. There are issues when opening http links while I am logged in bentley site using https. If I open links to communities from email notification which has http it doesn't work but if I replace it by https then page opens. Seems it doesn't correctly forward to https.

examples:
communities.bentley.com/.../99075
communities.bentley.com/.../99075

Also I see warning that browser has blocked parts of the page which are not delivered trough secure connection.

See the attached video how to reproduce this issue. It is not normal workflow as typically this happens if following links from email notification or from google results. It happens only for some pages.

Click here to play this video

Parents Reply
  • How administrator could help in this situation?

    The administrator in this case is Bentley since we manage the Communities website. Communities maintains its own cookie separate from Bentley.com to show your login status, hence why it differs from Bentley.com. Can you consistently reproduce the disconnection error message on Communities? If so, please reproduce it while performing a Fiddler trace. Then upload the resulting SAZ file for further analysis via our Communities Secure File Upload page, and let me know so I can retrieve it and relay it internally as needed.

    Important: For security reasons, do not post your SAZ file directly in this forum thread as it may contain personal information that should not be made public.



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