Phantom unread notification

I've just returned to the newsgroups after a 10 day vacation. I now have an unread notification that shows up as a number 1 in a red circle, but when clicked on, the dropdown is empty. How can I correct this?

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  • Hello caddcop,

    I assume you're referring to the notifications icon, which looks like a lightning bolt. When clicking that button, have you tried clicking "view all", or "mark all as read"?

    Can you provide a screenshot?


    Regards,

    Jesse Dringoli

    Technical Support Manager, Haestad Products
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

Reply
  • Hello caddcop,

    I assume you're referring to the notifications icon, which looks like a lightning bolt. When clicking that button, have you tried clicking "view all", or "mark all as read"?

    Can you provide a screenshot?


    Regards,

    Jesse Dringoli

    Technical Support Manager, Haestad Products
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

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