I've just returned to the newsgroups after a 10 day vacation. I now have an unread notification that shows up as a number 1 in a red circle, but when clicked on, the dropdown is empty. How can I correct this?
I assume you're referring to the notifications icon, which looks like a lightning bolt. When clicking that button, have you tried clicking "view all", or "mark all as read"?
Can you provide a screenshot?
Jesse DringoliTechnical Support Manager, OpenFlows ProductsBentley Communities Site AdministratorBentley Systems, Inc.
As you can see, the menu only offers these options:
No option to mark all as read, unless I leave another message unread.
Charles (Chuck) Rheault CADD Manager
MDOT State Highway Administration
When clicking on the notifications list, try clicking the blue check mark in the upper-right corner. That is the "mark all as read" option. If that does not work, I will need to do a bit of further investigation.
Sorry, no joy. Click on the checkmark, the list clears but the number only reduces to 1
Hi caddcop, sorry to hear nothing has helped with that. I have escalated this issue for further investigation. There might be something "stuck" in your account, or perhaps some other reason I am missing. Stay tuned.
I too don't have 'mark all as read' option!
stuartw, can you show me a screenshot of this? Note that it will only show if there are notifications in the list. It is the blue check mark in the upper-right corner.
Don't worry, I have found the blue tick now!