I've just returned to the newsgroups after a 10 day vacation. I now have an unread notification that shows up as a number 1 in a red circle, but when clicked on, the dropdown is empty. How can I correct this?
I assume you're referring to the notifications icon, which looks like a lightning bolt. When clicking that button, have you tried clicking "view all", or "mark all as read"?
Can you provide a screenshot?
Jesse DringoliTechnical Support Manager, Haestad ProductsBentley Communities Site AdministratorBentley Systems, Inc.
This AM, my home PC was still showing this, but now, at work, it appears fixed. Will check when I get home.
Charles (Chuck) Rheault CADD Manager
MDOT State Highway Administration
Great, thanks for confirming.
Answer Verified By: caddcop
It's happened again. I have the same Phantom Unread Notification going on. None of the things I can do will fix this. Can you re-ring that bell on your side?
Hello caddcop, thanks for reporting this. I have escalated it and will let you know once there is a resolution.
Hi caddcop, the notifications have been manually cleared from your account. Please confirm.
As I said the last time: "Appears to be fixed everywhere. Thanks for whatever you did!"