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Communities Feedback Forum Thread not appearing in My Activity
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Thread not appearing in My Activity

stuartw
Offline stuartw over 5 years ago

Why doesn't this thread https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/f/cloud-and-web-services-forum/141544/action-needed-bentley-user-registration-requirement appear in My Activity?

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  • Jesse Dringoli
    0 Offline Jesse Dringoli Thu, Feb 1 2018 9:12 PM

    Hello Stuart,

    After an initial investigation, I am not sure why that reply does not appear in your activity feed. This will require some research and investigation. I will get back to you when I have any new information.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

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  • stuartw
    0 Offline stuartw Wed, Feb 14 2018 12:21 PM in reply to Jesse Dringoli

    This one also doesn't appear in My Activity https://communities.bentley.com/products/microstation/f/microstation-forum/113891/connect---how-do-i-set-the-default-reference-attachment-of-drawing-boundary-to-none

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  • Jesse Dringoli
    0 Offline Jesse Dringoli Thu, Feb 15 2018 3:59 PM in reply to stuartw

    Hi Stuart, thanks for the new example. We are actively looking into this and believe it may occur with older forum threads. I will keep you updated.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

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  • stuartw
    0 Offline stuartw Sat, Feb 24 2018 3:42 AM in reply to Jesse Dringoli

    Any news with this issue?

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  • Jesse Dringoli
    0 Offline Jesse Dringoli Mon, Feb 26 2018 12:25 PM in reply to stuartw

    Hi Stuart,

    We are still looking into this. I will keep you updated. Note that your activity/posts are still present on the system; it is just the activity entry in your activity feed that is missing. The site has a method to clean up old activity feed entries and I believe that posts on older threads are mistakenly being removed, when it should be based on the date of the post (not the thread/OP date). Again, I will keep you updated with any new findings.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

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