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Offline Jose Pinho over 5 years ago

I have four notifications unread, but when I check them this is whay I see:

This isn't the first time I see this happen. Is there some settings that controls this or anything?

Thanks and regards

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Offline Jesse Dringoli Tue, Oct 16 2018 12:13 PM +1 verified

Hi Jose, Your "phantom" unread notifications should be fixed now. You should still see four notifications, which you can review and clear at your leisure.

0 Offline Jesse Dringoli Tue, Oct 9 2018 9:37 AM
Hi Jose,

Yes this "phantom unread notifications" issue has occurred before. We will look into manually clearing these out for you and will try again to investigate why this happens. I suspect it is related to content that was subsequently deleted or marked as hidden but I am not certain. Apologies for the confusion.

Regards,

Jesse Dringoli
Technical Support Manager, OpenFlows
Bentley Communities Site Administrator
Bentley Systems, Inc.
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+1 Offline Jesse Dringoli Tue, Oct 16 2018 12:13 PM
Hi Jose,

Your "phantom" unread notifications should be fixed now. You should still see four notifications, which you can review and clear at your leisure.

Regards,

Jesse Dringoli
Technical Support Manager, OpenFlows
Bentley Communities Site Administrator
Bentley Systems, Inc.
Answer Verified By: Jose Pinho
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