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Offline Jose Pinho over 5 years ago

I have four notifications unread, but when I check them this is whay I see:

This isn't the first time I see this happen. Is there some settings that controls this or anything?

Thanks and regards

Top Replies

Online Jesse Dringoli Tue, Oct 16 2018 12:13 PM +1 verified

Hi Jose, Your "phantom" unread notifications should be fixed now. You should still see four notifications, which you can review and clear at your leisure.

Parents

0 Online Jesse Dringoli Tue, Oct 9 2018 9:37 AM
Hi Jose,

Yes this "phantom unread notifications" issue has occurred before. We will look into manually clearing these out for you and will try again to investigate why this happens. I suspect it is related to content that was subsequently deleted or marked as hidden but I am not certain. Apologies for the confusion.

Regards,

Jesse Dringoli
Technical Support Manager, OpenFlows
Bentley Communities Site Administrator
Bentley Systems, Inc.
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0 Online Jesse Dringoli Tue, Oct 9 2018 9:37 AM
Hi Jose,

Yes this "phantom unread notifications" issue has occurred before. We will look into manually clearing these out for you and will try again to investigate why this happens. I suspect it is related to content that was subsequently deleted or marked as hidden but I am not certain. Apologies for the confusion.

Regards,

Jesse Dringoli
Technical Support Manager, OpenFlows
Bentley Communities Site Administrator
Bentley Systems, Inc.
Cancel
Vote Up 0 Vote Down

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