Stop email notifications I did not have any association with

I just started to get email notifications on a subject I never had a question about.

I use Bentley Communities regularly but I need to stop these notifications that have nothing to do with me.

Anyone else having/have this problem?

  • Have you taken a look at the forum options in the "Email Digests" or "Subscriptions" areas within your User Settings? Another option is to disable all email from Communities, which is the "Enable email contact" option under communities.bentley.com/.../settings. This will disable ALL email from Communities which may not be what you desire).

       Regards
       Andrew Bell

  • If you would like to receive email notifications from your other subscribed content, but are receiving email alerts for a specific thread from within a forum that you are not subscribed to, you can navigate to that specific forum thread (make sure you are signed in), then click "turn reply notifications off" on the right side. 

    This situation can happen if you had accidentally selected the "turn reply notifications on" option in that thread, or if you had posted a reply in that thread.

    As Andrew mentioned, you can also check the subscriptions area of your profile to look for forums that you are set to be subscribed to, and turn them off if desired.

    If this does not help, please provide a specific example of the email you're receiving, such as the "view online" link URL from that email, so we understand where specifically it is coming from.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows Products
    Bentley Communities Site Administrator
    Bentley Systems, Inc.