SSO login session timeout

SSO doesn't seem to work correctly after session timeout. If communities page is open and left inactive then after session timeout it shows error "An error occurred. Please try again or contact your administrator. " and can't log back in. If I go to bentley.com page then I see that I have not logged in. Logging in bentley.com and then going back to communities fixes the issue till next time.

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  • Hi Oto, I am discussing this internally as I have not seen this before. I will note that we are in the midst of upgrading our identity management system (IMS) which may make this moot. Is this happening with any specific browser type?


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows Products
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

Reply
  • Hi Oto, I am discussing this internally as I have not seen this before. I will note that we are in the midst of upgrading our identity management system (IMS) which may make this moot. Is this happening with any specific browser type?


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows Products
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

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