https://translate.google.it/?hl=it
Buongiorno da quando mi ritiro mi piacerebbe rimanere in contatto con la community di bentley, quindi vorrei modificare l'email di accesso in "callegher.massimo@alice.it" Grazie
Hello Massimo,
I have changed your email address as requested. Please confirm that you are still able to sign in and use Bentley Communities without a problem.
In italiano:
Ho cambiato il tuo indirizzo e-mail come richiesto. Conferma di essere ancora in grado di accedere e utilizzare Bentley Communities senza problemi.
Regards,
Jesse DringoliTechnical Support Manager, OpenFlowsBentley Communities Site AdministratorBentley Systems, Inc.
Hi Jesse I saw that your email has successfully arrived at the new address. but I can't access the community. Rightly so? can I see without logging in? Thank you
Hi Massimo, sorry for the confusion. It appears that you have your personal email address listed as the "alternate email" in your work email account. Please try edit your work email profile here: https://ims.bentley.com/IMS/Profile and remove the "alternate/personal email address", save, sign out (you may need to fully close all browser sessions) then try again to create a new account with your personal email address here: https://ims.bentley.com/IMS/Registration Let me know if this is successful.
If it still does not let you create a new account with your personal email address, I will escalate to our User Management team and work with them to get a separate, complete account created for your personal email address, then connect your existing Communities account with it. That way you can sign in with your personal email address, get Communities email alerts sent to it, yet keep all your Communities contributions and settings made with your work account.
Answer Verified By: Massimo Callegher
Hi Jesseyou don't have to apologize, I'm the one who makes you waste time and who doesn't speak English, I find it hard to explain. Following your instructions areI managed to register my personal email now I am waiting for the email to confirm. it hasn't arrived yet .. I'll wait and then I'll let you know
thanks again for spending your time on me
hi
now there is another problem, my email is blocked by the manager and is not available to send confirmation to bentley. in Italy we have not evolved like youI was thinking if it would be better to use a slightly more reliable email like Gmail and make a new registration. I would not like Telecom to tell me one day that it closes my account. maybe google will never do it ??
I wait another day to understand what happensgrazie
Hello
stressful day today :)
since that is my personal emailcallegher.massimo@alice.it gives me a lot of problems
I made a new registration with the following emailmassimo.callegher@gmail.com and it worked immediately. please consider only this last address. I hope not to bother you anymore thanks for taking all this time
Hi Massimo, sorry for the delay (I was out on Thursday and Friday of last week).
It is not a bother at all - I am glad to help. I have modified your old account to use the new email address massimo.callegher@gmail.com and connected it to your new Bentley account (for that gmail address). Please try restarting your browser, sign in to Bentley Communities with massimo.callegher@gmail.com and confirm that you can see your existing content. For example you should see your photo in your avatar and see "Posts: 413" on the right side of your profile here.
Hello everything works perfectly thank you very much
I'm glad to hear that it is working now. Thanks for confirming.