New MicroStation Ideas Portal issues

The new Ideas Portal doesn't remember any of the comments I made and also doesn't remember that I voted on any specific ideas.

All of the Ideas I submitted are listed as submitted by Guest.

The Recent tab is basically useless because all of the ideas have a submitted dates from Jan 25 to Jan 27, except for one dated Jul 23.

All previous comments on all ideas are gone. This is a major problem since there were many constructive comments!

Parents
  • Hi Ron, as you have noticed, we recently migrated the MicroStation ideas to "Aha!" There are benefits of using this new system (expect more information soon) and we made every attempt to migrate the existing ideas. We will look into the problem with your old posts - it may be related to the account/email that your Communities account is associated with.

    The previous comments are still retained via linking to the related legacy idea (they still exist, but are read-only), but this may be for internal reference only. I am consulting with my colleagues in the MicroStation team about this - expect a follow up response soon.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows Products
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

Reply
  • Hi Ron, as you have noticed, we recently migrated the MicroStation ideas to "Aha!" There are benefits of using this new system (expect more information soon) and we made every attempt to migrate the existing ideas. We will look into the problem with your old posts - it may be related to the account/email that your Communities account is associated with.

    The previous comments are still retained via linking to the related legacy idea (they still exist, but are read-only), but this may be for internal reference only. I am consulting with my colleagues in the MicroStation team about this - expect a follow up response soon.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows Products
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

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