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Communities Feedback Forum Some search queries doesn't work
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Some search queries doesn't work

Oto
Offline Oto over 1 year ago

Why this doesn't work - https://communities.bentley.com/search?q=Angle%20Assistant

but this works:

https://communities.bentley.com/search?q=active%20angle&group=298

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  • Jesse Dringoli
    0 Offline Jesse Dringoli Fri, Jan 14 2022 9:23 AM

    Hi Oto, both of those links seem to be working for me - 150 results for the first one and 249 for the second. Can you clarify what you are seeing?


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

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  • Oto
    0 Offline Oto Mon, Jan 17 2022 10:40 AM in reply to Jesse Dringoli

    First one gives me 0 results.

    We couldn’t find anything that matches your search. 

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  • Jesse Dringoli
    0 Offline Jesse Dringoli Mon, Jan 17 2022 10:58 AM in reply to Oto

    I tried while signed in with a test account that is set up as a normal user, and I can reproduce. It appears to be trying to access content that you do not have permission to view, causing the entire search to retrieve no results even though results exist for content that any user should have access to.

    I have submitted a ticket to the platform vendor to address the issue and will inform you when I have any update. Apologies for the inconvenience.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

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  • Oto
    0 Offline Oto Mon, Jan 17 2022 11:37 AM in reply to Jesse Dringoli

    Also would like to filter results by own posts. If I do search the results with my username are not listed.

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  • Jesse Dringoli
    0 Offline Jesse Dringoli Mon, Jan 24 2022 4:24 PM in reply to Oto

    Hi Oto,

    A re-indexing of the search was required to fix this issue. Please confirm that the searches now work for you.


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.

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