I have had a couple of people call me because they can't sign into the Communities forums. I know they have accounts (or should have accounts!) so I have no idea why they are unable to sign in. I am not their administrator, and they are in different offices, so I have no power to do anything, but I can certainly ask here and relay answers.
One of them sent me a picture of the error message he is getting:
Not sure if the other is getting the same or a different error.Is there anything going on with the community login or IMS?
Thank you.
Hi MaryB,
There is indeed a known issue with sign-in on Bentley Communities which we are currently working on. For updates, please see status.bentley.com where you can also subscribe to status alerts.
Apologies for the inconvenience.
Larry Abla (For Jesse Dringoli)
Answer Verified By: MaryB