New Forum Feedback

This may be a bit premature (and not taking into account bugs) but so far as one in a sea of users, I like the new forums. Though a little bit hard to find at first, the new layout and wealth of user perferences is great.

A couple of suggestions:

  • I've liked forums that list a "number of times viewed" column. It helps to know what other users have looked at, what they have found helpful, especially threads I have started.
  • Probably not suitable for a company forum, but I also like a Thanks feature, that you can thank a user and it is a user statistic - I think it encourages user contribution more.
  • Is the "answered" category similar to the "solved" feature in other forums? Ie where the user who posts the thread can tick a "Is Solved" box when the question is answered.

That's all, so far so good.

steve

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  • I also like that old overview of the forums, so you easy could see the forums had recent post and those that didn't. Now I have to open all the forums and see if something is new.

    So I have some groups in my favorites, but that only takes me to the home page of the group, then I need to open the forum. It's a lot of more clicks needed.

    MicroStation 08.11.09.829
    MicroStation Connect Update 11
    ProjectWise 08.11.11.590
    LumenRT Update 11

  • I very much agree with Daniel Jarlestig. This new format is very tedious to find information on.  It's is even more frustrating to me that the server response seems very slow compared to other forum sites I have used. I click a link and can almost count to 5 every time before the page loads so the less pages I have to navigate through the better.

  • One of the reasons why we wanted to get this out in the open is to get feedback, so we welcome the input. Another reason was to put a load on the site to see what can be done to balance it in our server farm (that is ongoing and I suspect will continue).

    That said, the new site is quite a bit different (that is so much an understatement :). There are some things that work similarly to what they did, and others that changed. So, could you identify some specifics regarding "new format is very tedious to find information on"?  

      

  • It was just much easier to navigate to the information with the previous format. Like Daniel said earlier now we have to go into each individual area to find new posts. I much prefer the general forum area where everything is together.

    There are also a lot more clicks to get to each individual forum. First I have to find what topic area I'm interested in and when I click that it takes me to a general "Home" page then I have to click on the forum tab to see the post. It's just a lot more tedious than the previous version and I see myself having a hard time finding things or getting frustrated and giving up because it takes to long to search for the information I want.  

    I am also not a big fan of the pull down bar at the top. It is annoying when the menus pop down in the way inadvertently every time my mouse happens to cross over the bar.

  • Unknown said:

    There are also a lot more clicks to get to each individual forum. First I have to find what topic area I'm interested in and when I click that it takes me to a general "Home" page then I have to click on the forum tab to see the post. It's just a lot more tedious than the previous version and I see myself having a hard time finding things or getting frustrated and giving up because it takes to long to search for the information I want.  

    I agree entirely. Way too many clicks. Also deson't help that I can't see the Activity from the Home page when logged in.

    Unknown said:

    I am also not a big fan of the pull down bar at the top. It is annoying when the menus pop down in the way inadvertently every time my mouse happens to cross over the bar.

    I've noticed that as well. The top ribbon is too sensitive.

     

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  • Unknown said:

    There are also a lot more clicks to get to each individual forum. First I have to find what topic area I'm interested in and when I click that it takes me to a general "Home" page then I have to click on the forum tab to see the post. It's just a lot more tedious than the previous version and I see myself having a hard time finding things or getting frustrated and giving up because it takes to long to search for the information I want.  

    I agree entirely. Way too many clicks. Also deson't help that I can't see the Activity from the Home page when logged in.

    Unknown said:

    I am also not a big fan of the pull down bar at the top. It is annoying when the menus pop down in the way inadvertently every time my mouse happens to cross over the bar.

    I've noticed that as well. The top ribbon is too sensitive.

     

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