We are working on various things right now to integrate Bentley Communities with our Support services. This will involve various phases and tasks, all of which are intended to improve the user experience of finding solutions to issues working with our products. Some of the things being worked on include:
Separately, but related, we are also working towards more integration of the Bentley Communities with our products.
There are quite a number of things that need to be done, but we plan to have a good number of them in place before the end of this year. In fact, we are aggressively (albeit carefully) looking to have a new look for Bentley Communities in the September timeframe.
As we progress with this effort, we will be providing updates, so please stay tuned...
More information about this can be found in the Be Communities Update thread.