There is an issue with communities page loading speed from different local offices. Sometimes portal is almost unusable as it takes forever to load any page in communities.bentley.com while other sites work correctly.It appears that the main bottleneck is that some images are very slow to load using SSL.
For example when experiencing slowdowns this image(HTTPS) doesn't load at all:
While this image loads instantly(HTTP):
Again was experiencing slow down. It appears only occurs in Firefox as opening this same page on IE works correctly. Now it was vice-versa some images trough http didn't load. Restarting Firefox solved the issue.
Some of addons could be at faul as it didn't load for example translate.googleapis.com/.../hrs.swf element which is banner for google pidgin translate. Disabled flashblock and now whole page loads correctly.
Wanted to try in Firefox safe mode but at first had to restart in normal mode with addons loaded for exporting Firebug results and issue was gone so couldn't check.
Again. Restarting Firefox resolved the issue. Using Firefox 30.0 on Windows 7.
Today was unable to open communities.bentley.com even in new tab it just never connects, clicking stop URL skips back to New Tab so it is not possible to refresh either. What is interesting though that I was able to open using htttps://communities.bentley.com but it was very slow, restarting resolves the issue. Also when this page doesn't load in Firefox I am able to open it in IE, so it is not network issue. This time Firefox was running in safe mode so all Add-ons were disabled, only Plugins could be at cause if at all.
My daily routine:
1. Yesterday started Firefox in Safe Mode and didn't close it all day. Bentley Communities were working.
2. At evening I opened page not related to Bentley and access was slow, it loaded only in 10-15 sec compared to IE which loaded it in 3secs. Also noticed that Windows network was shown as "limited connection"
3. Fixed "Limited connection" issue by re-plugging ethernet cable and issue with connection resolved, didn't close Firefox. Before leaving workplace verified that I am able to access communities. Left the computer powered on and left Firefox open.
4. This morning had to relogin in Bentley.com because of session timeout. Registered some more Service Tickets as usual with no issues but then tried to open communities with no luck .
5. restarted Firefox and it again works. But there is also one more issue that when this happens I am unable to close Firefox normally, the process Firefox.com is still in Task Manager afterwards and have to close it manually. It closes normally in other cases. Also there were some FlashPlayerplugin processes open.
Browser:Firefox 32.0
Now again restarted Firefox just to make sure it closes normally and tried to open direct link from email and got this:
The same link opened in IE correctly redirects to https://ims.bentley.com