Communities Help Wiki Communities applications

Communities applications

Each community can have a number of applications that host different types of content. These applications are identified as:

Application	Description	Typical uses
Wiki	Collection of pages that allow community members to edit the content and/or comment on the content. Revision history is captured and comparisons can be made between revisions.	Help documentation, specifications, and other less temporal or non-temporal content. In Communities, this is where “formalized” Support Solutions are hosted, providing persistent information addressing specific issues that are easily discoverable.
Forum	Discussion and/or question and answer area with threads that contain posts that are either replies, suggested answers or verified answers.	Discussions among users/members, bug reporting, questions about best practices, what others do or are doing in certain situations.
Blog	Short name for weblog. Location for an author or more than one author to write commentary on a specific topic or area of expertise. Readers of the content can typically comment on the content.	Personal commentary, description of newsworthy or interesting events, or showcasing something that has personal impact.
Media Gallery	Collection of files available for download and commenting.	Image gallery, video demos, presentations, reporting spreadsheets.
Ideas	The Ideas application module adds ideation to Communities, which category posing and idea generation, rating, commenting, voting, and triage to communities. To a certain extent, "Ideas" could be considered "forums on steroids", although there is a distinct purpose for forums (i.e. ask questions and get answers) and categories (i.e. publicizing and getting input on certain topics).	Suggestions for making something better. Refinement discussions on existing ideas. Comment and vote on ideas (either up OR down).
Calendar	The Calendar is a community-oriented application that provides event calendaring for a community or an individual member.	Event identification, registration, location geocoding.

There can be none, one, or more than one of each of those in each community. In some instances, an application may be titled or labeled as something that is more obvious and/or applicable to that community.

Created by Phil Chouinard
When: Sat, Nov 14 2015 7:02 AM
Last revision by bdesai
When: Sat, Jul 8 2017 11:10 AM
Revisions: 3
Comments: 0

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