I had been trying to get assistance from Bentley Support but seems very hard to access or find the right person for a long while. So I'm posting this one to the greater Bentley Communities of users, perchance you've come across this same pesky issue. I need these certificates to claim PDH for future renewal of my engineering licenses. Thanks in advance - Ray
I found few records of attendance for your organizational email ID that I moved to your personal email ID. Could you verify your records here https://learn.bentley.com/transcript/ using this email ID (that you have used to post this query) and let me know if all records are updated?